Mô tả công việc
- Manage and grow relationships with enterprise customers and strategic partners.
- Identify customer needs and propose tailored solutions that align with Ricoh’s offerings.
- Collaborate with regional teams and multiple vendors to find the best‑fit solutions for local implementation.
- Monitor customer issues closely and take direct action to resolve problems, even during critical periods such as holidays.
- Provide regular updates on project status and maintain contingency plans for unexpected challenges.
- Lead negotiations with customers and vendors to ensure balanced outcomes that meet both company and client expectations.
- Prepare proposals, quotations, and contracts in coordination with internal departments.
- Achieve sales targets and contribute to overall business objectives.
- Represent Ricoh professionally in meetings, presentations, and industry events.
Yêu cầu kinh nghiệm
- Bachelor’s degree in business, IT, marketing or related field.
- Minimum 1–2 years of experience in account management or enterprise direct sales. Open to candidates from 1 year of experience in direct sales/B2B customers.
- Strong communication, negotiation, and presentation skills.
- Proven ability to manage complex projects and multi‑stakeholder environments.
- Experience in IT solutions, document management, or enterprise services is a plus.
- Fluent in English; proficiency in Vietnamese is an advantage.
- Strategic mindset with a hands‑on approach to problem‑solving.