Mô tả công việc
Job Highlights
Generally, acting as a Client Service Officer and supporting the Relationship Managers in providing a high quality of service to customers, in an accurate and timely manner to ensure that the Bank follows local regulations, relevant legislation and MUFG’s internal guidelines and policies.
- Handling customer onboarding, information change, account closure (account opening, account documentation & agreements...)
- Handling customer daily operations (credit and non-credit transactions), including customer contact, application collection, document check (in accordance with requirements from local regulations & internal rules), deal confirmation, instructing to other operation departments…
- Controlling document pending due date, transaction due date for non‑credit (fixed deposit…) and credit transactions (loan, trade loan…), including checking customer’s cash‑flows/ account balance for repayment...
- Cooperating with other teams, departments (Compliance, Legal dept…) to get advice on customer’s transactions and providing appropriate replies to customers and/or Relationship Managers.
- Other tasks (Document safe keeping control; Document coordination with other departments.)
Key Requirements
- University degree in finance, banking or economics
- Up to 3 years’ working experience in corporate account and sales support, banking or financial services operations
- Good interpersonal, communication and teamwork skills
- Detail orientated, accurate, multi-tasking, solution-oriented and self-motivated
- Proficient in English (communication, writing)
- Proficiency in Microsoft Office, Outlook