Mô tả công việc
Job Summary
- Develop and manage the operational quality control system for the motorcycle after‑sales service network.
- Establish and update operational standards, policies, and procedures for dealerships and service workshops.
- Conduct post‑opening reviews and periodic audits to ensure compliance with company standards.
- Perform internal compliance inspections on pricing policies, dealer support programs, customer complaints, and other operational risks.
- Monitor corrective actions and drive continuous improvement across the dealer network.
Requirements
- Bachelor's degree in Business, Engineering, Automotive, or a related field.
- At least 3–5 years of experience in after‑sales operations, dealer network management, quality assurance, or operational audit.
- Strong analytical, communication, and problem‑solving skills.
- Willingness to travel for dealer visits and audits.
Benefits
- Competitive salary and performance‑based bonus.
- Comprehensive health insurance and annual health check.
- Professional training and career development opportunities.
- Dynamic, professional working environment with opportunities to work on nationwide projects.
- Annual leave and other benefits in accordance with company policy and labor regulations.