Agent/Lead Agent - Distribution Warehouse

ExpeditorsHồ Chí MinhĐăng 04/09/2026
Thương lượngTại văn phòngToàn thời gian

Mô tả công việc

Job Description

Working Place: Expeditors Warehouse: No.9, DT 743 Street, Dong Hoa Ward (Binh Duong), Ho Chi Minh City.
Position Reports To: Supervisor/Assistant Manager - Distribution Warehouse

Key Responsibilities

  • Daily process and input of all customer orders and distribution accounts.
  • Check and compare documents. Issue Inbound Receiving Manifests and Delivery Orders to Service providers.
  • Provide daily operational reports that are accurate and timely.
  • Run stock reports to check for product availability.
  • Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
  • Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
  • Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.
  • Trace orders as required and notifies customers of any activity concerning their order.
  • Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.
  • Receive and process all relevant reports from service providers.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
  • Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Support other product teams in operations tasks when required.

Qualifications

Knowledge
  • University/ College degree or equivalent qualifications
  • Experiences in Warehouse / Contract logistic service provider is an advantage
Skills & Experience
  • Good English communication
  • Good PC knowledge
  • Willing to put in extra hours, as required
  • Well‑organized, innovative, self‑motivated
  • Able to work well in team, under high pressure and tight deadline
  • Good problem‑solving skill.

Additional Information

Our working conditions
  • Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
  • We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours
  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package
  • Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.
  • Annual Leave
  • Health Plan: Medical Package
  • Accident Insurance
  • Social, Health and Unemployment Insurance
  • Mobile phone allowance, company car, Grab account
  • Training and Personnel Development Program

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