Application APAC CoE Lead

Make an impact with NTT DATA

Key Responsibilities

APAC Applications Strategy & CoE Leadership

• Define and execute the APAC Applications Services strategy aligned with NTT DATA's regional growth objectives.
• Establish and lead the Application Center of Excellence, driving consistency, innovation, solution excellence, and delivery best practices across APAC.
• Develop differentiated offerings across ADM, AMS, ERP, Cloud, Data & AI, and Digital Transformation services.
• Drive collaboration across country teams, delivery centers, and global practices to maximize growth opportunities.
• Serve as the regional applications thought leader and trusted advisor for strategic pursuits.

Market Development & Business Growth

• Partner with country sales and account teams to drive pipeline growth and strategic deal pursuits.
• Lead solutioning and executive discussions for large-scale transformation, outsourcing, and modernization engagements.
• Identify market trends and client demands across Singapore, Korea, Australia, and broader APAC markets.
• Develop growth plans for strategic accounts and priority industries.
• Drive consultative selling and value-based solution positioning.

Executive Client Engagement

• Build trusted relationships with C-level executives, business leaders, and technology stakeholders.
• Act as a strategic advisor to clients on application modernization, cloud transformation, AI adoption, and digital innovation.
• Support executive workshops, transformation roadmaps, and business case development.
• Strengthen NTT DATA's presence within key enterprise accounts across APAC.

Delivery Excellence & Innovation

• Collaborate with regional delivery organizations to ensure excellence in service quality, governance, and customer satisfaction.
• Champion modern application delivery methodologies, Agile, DevSecOps, automation, and AI-enabled delivery practices.
• Drive innovation through GenAI, Data & Analytics, Cloud-native platforms, and enterprise modernization initiatives.
• Leverage offshore and global delivery capabilities to maximize scalability, productivity, and profitability.

Practice & Capability Development

• Build high-performing regional solutioning and consulting capabilities.
• Mentor solution leaders, architects, and practice teams across APAC.
• Develop capability roadmaps aligned with market demand and client priorities.
• Foster collaboration and knowledge sharing across geographies and service lines.

Commercial & Financial Management

• Support achievement of regional revenue, profitability, and growth targets.
• Lead commercial strategy, pricing, risk assessments, and contract negotiations for strategic opportunities.
• Drive pipeline governance and forecasting across the Applications portfolio.
• Ensure financial discipline and business performance across engagements.

Qualifications and Experience

• Bachelor's Degree in Business, Information Technology, Engineering, Computer Science, or related discipline.
• MBA or equivalent postgraduate qualification preferred.
• 12+ years of experience in IT consulting, technology services, or digital transformation.
• 8+ years of enterprise account management and business development experience.
• Proven success leading large-scale Application Services businesses and transformation initiatives.
• Experience managing strategic regional accounts across APAC.
• Strong background in outsourcing, AMS, Application Development, Systems Integration, or Digital Transformation engagements.
• Experience operating within global and offshore delivery models.
• Demonstrated ability to influence senior client stakeholders and lead complex transformation programs.
• Strong at written and verbal English (Japanese is a big plus).

Preferred Experience

• Strong preference for candidates with demonstrated experience working with enterprise clients and leadership teams in Korea, Singapore, Australia.
• Experience managing multi-country APAC engagements and navigating diverse cultural, regulatory, and business environments is highly valued.

Industry Experience

• Banking and Financial Services (BFSI) experience is a significant advantage, including experience supporting:
  • Retail Banking
  • Corporate Banking
  • Transaction Banking
  • Wealth Management
  • Insurance
  • Capital Markets
  • Digital Banking Transformation

Required Skills

Business & Commercial

• Strategic Selling
• Consultative Selling
• Account Planning
• Financial Acumen
• Commercial Negotiation
• Executive Relationship Management
• Business Case Development
• Revenue Growth Strategy

Leadership

• Executive Communication
• Cross-Cultural Leadership
• Stakeholder Management
• Team Leadership
• Influence Management
• Organizational Leadership
• Change Leadership
• Talent Development

Industry & Technology Expertise

• Application Development & Maintenance (ADM)
• Application Managed Services (AMS)
• Systems Integration (SI)
• Cloud Services and Modernization
• AI & Data Services
• ERP Solutions (SAP, SAP S/4HANA, Microsoft Dynamics 365)
• Digital Transformation
• Agile Delivery Models
• DevSecOps
• Offshore and Global Delivery Models

Work Schedule

• Hybrid working mode.
• Monday to Friday, 08:00 – 12:00 and 13:00 – 17:00.
• Flexible start hours between 7:45 AM and 9:00 AM with manager approval.