Mô tả công việc
Your Tasks
- Manage the day‑to‑day business performance of assigned E‑commerce key accounts and support delivery of sales, profitability, and growth targets.
- Prepare monthly and quarterly account plans, sales forecasts, promotion calendars, and performance trackers.
- Coordinate with E‑retailers on daily commercial activities, including product listing, assortment, pricing, promotion set‑up, campaign registration, content updates, and visibility execution.
- Track key account KPIs, including sales, traffic, conversion, stock availability, campaign performance, and promotional ROI; highlight gaps and propose follow‑up actions.
- Support the management and tracking of account P&L, commercial investment, promotional budgets, claims, and expense reconciliation.
- Work closely with Marketing, Supply Chain, Finance, and Operations to ensure campaign readiness, product availability, timely execution, and issue resolution.
- Maintain good working relationships with assigned E‑retailers and external partners to ensure smooth business operations.
- Support business‑review preparation, including sales updates, campaign evaluation, market observations, forecasts, and performance insights.
- Monitor competitor activities, marketplace trends, pricing, and promotions to identify opportunities and potential risks for assigned accounts.
- Ensure accurate and timely reporting of business performance to the Head of E‑Commerce.
- Support ad‑hoc projects and other tasks assigned by the line manager.
Yêu cầu kinh nghiệm
Bachelor's degree in Business Administration, Marketing, E‑commerce, Finance or related field; 3-4 years experience in E‑commerce, Key Account Management, Sales or Digital Commerce; proficient in English; strong analytical and commercial skills.