Mô tả công việc
Job Description
- To process opening/closing/updating accounts including fixed deposit accounts in compliance with internal policies/procedures as well as local regulatory requirements. To ensure that the application forms and supporting documents for account related processes are properly completed and filed.
- To attend admirative tasks related to customer accounts such as audit confirmation, balance confirmation, advice/statement, VAT invoices, AML screening, regulatory reporting, customer inquiries, ect.
- To process User registration & Maintenance for applied channels of banking services.
- To process cash withdrawal / deposit, cheques and other counter teller works timely and accurately.
- To attend customer’s inquiries via telephones.
- To check daily account services reports, ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.
- Work closely with various stakeholders to ensure client’s requests are fulfilled.
- To ensure timely and accurate preparation of reports to Head Office and local Regulators.
- To support and back-up for staff within team ensuring good teamwork and collaboration culture.
- To contribute and collaborate with team on ideas, initiatives and project support for improvement of process, update policies, guidelines and other improvements.
Location
DBS Ho Chi Minh City
Job
Operations
Schedule
Regular
Employee Status
Full time
Yêu cầu kinh nghiệm
Process account services, handle customer inquiries, ensure accurate transactions, and prepare reports in compliance with internal policies and local regulations.