Mô tả công việc
Overview
RMIT Vietnam is seeking an Associate Registrar to join Students and Education Portfolio (SEP) at RMIT Vietnam. The Associate Registrar plays a pivotal role in advancing the university's objectives and strategies to become a leading institution in Southeast Asia, overseeing crucial responsibilities related to academic records, student enrolment, and regulatory compliance.
WHY JOIN RMIT VIETNAM?
At RMIT Vietnam, international exposure meets real‑world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high‑performing environment.
WHAT WE OFFER
Expatriates
- Competitive remuneration package USD for expatriate candidates
- Relocation allowance package from US$6,000
- Relocation flights from home location to Vietnam for candidate and direct dependents (if applicable)
- International repatriation flights for the staff and direct dependents at the end of their contract.
- School tuition fees for children to attend the K‑12 program in Vietnam, up to US$20,000 per child or US$40,000 for two children per year.
- Premium private medical insurance for employee and immediate family, plus Personal Accident Insurance
- Dedicated support from Global Mobility Team to support with immigration and relocation to Vietnam.
Vietnamese candidates
- Competitive remuneration VND package for Vietnamese candidates.
- 13th month Tet bonus
- Private Health insurance for you and your family, plus Personal Accident Insurance
Other benefits
- Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
- Professional development and career advancement
- Access to state‑of‑the‑art facilities and resources
- A vibrant and diverse campus life and more!
THE STUDENTS AND EDUCATION PORTFOLIO
The Students and Education Portfolio (SEP) at RMIT Vietnam leads the University’s learning and teaching excellence, curriculum innovation, and integrated student experience. SEP advances RMIT’s Knowledge with Action strategy and RMIT Vietnam’s Country Commitment by embedding Active, Applied and Authentic (AAA) pedagogies across programs and ensuring students are prepared for future workplaces.
ABOUT THE ROLE
The Associate Registrar Vietnam, Academic Registrar’s Group (ARG) Vietnam, is responsible for making key strategic administrative, programming, financial and staffing decisions in relation to student lifecycle and student integrity at RMIT Vietnam. The position provides inputs in day‑to‑day operation of ARG in Vietnam and works closely with ARG in Melbourne to support RMIT Vietnam Executive Leadership Team (ELT) in developing seamless approaches to provide an equivalent standard of support and services to students and staff at RMIT Vietnam.
Key areas of responsibility:
- Government Reporting, Academic Policy planning and Student Visa Compliance.
- Enrolments and Student Records, including Student Financials.
- Assessment Support, Student Conduct and Complaints.
- Academic Governance and Systems.
- Completions, Awards and Graduations.
KEY ACCOUNTABILITIES
- Advance the vision of the Students and Education Portfolio (SEP) and develop innovative strategies aligned with RMIT Vietnam’s regional objectives.
- Own, develop and provide strategic direction in registry and governance for RMIT Vietnam.
- Identify and mitigate risks of non‑compliance with academic policies and procedures.
- Act as authorised signatory for student‑related documents released to authorities.
- Lead, manage and enhance delivery of key administrative services across the Student Lifecycle.
- Ensure governance of assessment support and student conduct processes.
- Represent the Academic Registrar Group (Vietnam) on relevant working groups and committees.
- Oversee student‑related complaints and third‑party complaints.
- Drive policy review and dissemination of changes.
- Oversee student systems operations and developments.
- Develop, review and publish academic calendar, student guides and process documentation.
- Liaise with Academic Schools, Student Connect, Finance and other key departments.
For full details of the accountability, please refer to the Job Description.
KEY SELECTION CRITERIA
- Bachelor’s degree in a relevant field; Master’s desirable.
- Minimum 10 years of managerial experience, at least 5 years in business/operational development in education or training.
- Demonstrated leadership and managerial experience in a similar position.
- Forward‑thinker with foresight to manage issues before they occur.
- Strong understanding of university policy, governance and processes related to the Student Lifecycle and Student Integrity.
- Well‑versed in Vietnam’s local context and government relations.
- Strong presentation and negotiation skills.
- Track record in developing and implementing policy, processes and protocols.
- Data‑driven and embraces continuous improvement.
- Experience with databases, customer management systems and relevant software.
- Excellent communication skills.
- Ability to display appropriate behaviours in line with RMIT Values and Leadership Model.