Mô tả công việc
Job Summary
Mid‑Level Business Analyst to own the space between business intent and technical execution. Work directly with clients to shape requirements, protect delivery scope, and ensure the team has clarity to build the right thing first time.
Responsibilities
- Gather, analyse, and document business and functional requirements through workshops, interviews, and collaborative sessions.
- Write User Stories with clear Acceptance Criteria in Given/When/Then format for developers and QA.
- Review Figma wireframes and user flows, annotating for requirement alignment and flagging gaps.
- Facilitate 3 Amigos sessions (BA + Dev + QA) before each sprint.
- Ensure all stories meet Definition of Ready before sprint planning.
- Provide clear, timely handoff of requirements; remain available for Q&A throughout the sprint.
- Participate in sprint planning, backlog refinement, daily standups, and retrospectives.
- Maintain requirement traceability from business need to acceptance test.
- Serve as primary liaison between client and delivery team.
- Lead scope conversations, assess new requests against MVP, propose phased alternatives.
- Distinguish must‑have MVP requirements from nice‑to‑haves; manage post‑MVP backlog.
- Facilitate client walkthroughs, sprint demos, and UAT sessions; triage feedback.
- Produce status updates, decision logs, and scope change records.
- Review deliverables against acceptance criteria during QA and UAT; raise and track defects.
- Identify compliance implications (CASS, AML, data privacy) and flag uncertainties.
- Contribute to continuous improvement of BA practices and team ways of working.
Qualifications
- 3‑5 years as a Business Analyst on software delivery projects, ideally in product or consultancy.
- Strong User Story writing skills.
- Solid Agile delivery experience (Scrum, sprint planning, backlog refinement, retrospectives).
- Proven requirement elicitation skills: workshops, stakeholder interviews, process analysis, gap identification.
- Ability to manage and defend scope, negotiate phased alternatives, and document decisions.
- Confident communicating with non‑technical clients and cross‑functional teams.
- Proficient with Jira, Confluence, and Figma.
- Strong written and spoken English.
Benefits
- International working environment with AI‑driven strategic direction.
- 20 days of annual leave – Hybrid working mode.
- Premium healthcare package with PVI and comprehensive annual health check‑ups.
- Competitive salary & 13th salary bonus.
- Lunch allowance.
- Engaging company culture with fun activities.
- Global collaboration – work with Vietnamese and international colleagues.