Mô tả công việc
Cargo Freighter Operations Officer – Hanoi, Vietnam
We are recruiting for a Cargo Freighter Operations Officer. The selected candidate will supervise the freighter operations team and ensure smooth running of cargo operational functions related to freighter operations. Responsibilities include close coordination with GHA’s and station staff, continuous monitoring of regulatory adherence, and strict compliance with IATA regulations to facilitate effective movement of inbound and outbound cargo while reducing operational costs.
Accountabilities
- Ensure smooth running of cargo operational functions related to freighter operations.
- Ensure all ULDs are built safely, and GHA is aware of QR standards and adheres to them. Personal oversight of all freighter pallets must be enforced on all freighter flights.
- Ensure smooth interface from Sales/GSA to GHA, including booking priorities, clear FBL instruction, and priorities given to GHAs. Special cargoes are handled correctly and pre‑alerts are sent.
- Ensure flight load is commercially maximized as a priority. Secondly, ensure no unnecessary mix loading is sent to the hub.
- Understand the operational interface with the hub and resolve problems prior to departure to the hub.
- Direct staff and GHA to deliver the highest level of service standard and optimum utilization of space and available payload by coordinating with Ground Handling Agents and inter‑departments.
- Develop and implement strategies to enhance services offered while reducing operational costs in the region. Be part of the airline operating committee to address infrastructure issues and continuously implement new strategies in coordination with Cargo HDQ to raise service levels.
- Develop robust and consistent reporting at the station level to identify all non‑conformances for all stakeholders in the supply chain, including GHA, GSA/Sales, booking discrepancies, ramp, and hub (for import problems). Ensure all irregularities are centrally recorded in CROAMIS.
- Constantly monitor cargo handling in the region and suggest best practices to Cargo HDQ for operational excellence.
Be part of an extraordinary story
Your skills, imagination, and ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future, build the life you want, and join an international community. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.
- Bachelor’s degree or equivalent with minimum 4 years of related experience
- Experience in Airline or Air freight industry
- Good knowledge of Cargo Operations is a must
- Managerial skills – ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinates’ skills.
- Detailed knowledge of IATA Cargo handling, IATA Cargo Services Manual, DGR regulations and other pertinent operational regulations.
- Strong decision‑making and problem‑solving skills.
You must have the legal rights to live and work in Vietnam to be considered for this role.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.