Channel Sales-Inclusive

Role and Responsibilities

• Manage daily operations on the DH Partner App, including updating product information, reward point policies, banners, and important notifications.
• Track and analyze user data (download volume, active users, point redemption behavior, product scan rates) to propose UX/UI optimizations.
• Coordinate with the R&D team/Headquarters in China to report bugs and suggest feature improvements based on practical feedback from the Vietnamese market.

• Brainstorm, plan, and directly implement incentive programs and promotional campaigns on the App to stimulate market demand (e.g., Dahua Pro Challenge, installer ranking tournaments, double point events).
• Monitor project progress, control reward budgets, and evaluate the Return on Investment (ROI) of each campaign.
• Ensure transparency and compliance with program terms and conditions for participating dealers and installers.

• Regularly conduct field surveys and interviews regarding the behavior of end‑users and installers in key local markets (e.g., Bac Ninh, Dak Lak, Gia Lai, Hai Phong) to capture market trends.
• Listen to and synthesize feedback from the installer community to tailor incentive policies on the App to fit local characteristics.
• Support in resolving in-depth queries and handling partner complaints related to accounts, reward points, and benefits on the DH Partner platform.

• Work closely with the Sales team to ensure App campaigns are strictly aligned with the company's sell‑out strategy.
• Build and maintain a regular reporting system (weekly/monthly/quarterly) on App performance and related business metrics.

Qualifications

• Education: Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or related fields.
• Experience: At least 2‑3 years of experience in equivalent roles (App Operations, Trade Marketing, Channel Marketing). Candidates with a background in the security equipment (CCTV), technology, electronics, or FMCG industries are highly preferred.
• Professional Skills:
  • Strong numerical acumen with a data‑driven mindset.
  • Proficient in data processing tools.
  • Excellent planning and campaign management skills.
  • Strong communication skills with a deep understanding of B2B customer psychology (dealers, technicians).
• Language: Good communication skills in Chinese (HSK4 or above) or English to work directly with Headquarters and present professional reports.
• Others: Detail‑oriented, proactive, able to work under high pressure, and willing to travel for business when required.