Mô tả công việc
About the job
Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and innovation. As a Client Advisor at Hanoi Store, you'll be the face of this legacy, crafting unforgettable experiences for our discerning clientele.
Job responsibilities
- Drive and achieve individual and team objectives and be accountable for sales results
- Welcome every Client and provide the best Client experience
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Learn and master Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company’s policies and procedures
Profile
This is an opportunity for those who thrive in a fast-paced environment, who operate as a true personal ‘advisor’ to their clients with a passion to develop their career in a luxury retail environment. The ideal candidate will have:
- Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
- A strong strategic sales and commercial mindset, with the ability to achieve individual and team sales goals.
- A passion for building and maintaining meaningful relationships with a diverse client base.
- A willingness to learn and continuously improve personal and team performance.
- Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
- Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.
Requirements
Previous retail experience, preferably in luxury or high-end markets, or strong customer-centric background; strategic sales mindset; strong interpersonal and communication skills; ability to build client relationships.
Yêu cầu kinh nghiệm
Previous retail experience, preferably in luxury or high-end markets, or strong customer-centric background; strategic sales mindset; strong interpersonal and communication skills; ability to build client relationships.