Consultant Expert on TFGBV capacity strengthening of frontline service

Purpose of consultancy

Scope of work

Key responsibilities

• Support UNFPA country offices and partners with the development of tools, standard operating procedures and guidelines to enhance frontline responders’ capacities to manage and integrate TFGBV in standard practices, to provide survivor‑centred TFGBV response services including secure referral pathways, confidential case intake and ethical data collection.
• Facilitate knowledge sharing between relevant actors to improve continuity of care.
• Document lessons learned and emerging trends in TFGBV programming to inform programme improvement.
• Develop culturally appropriate TFGBV prevention materials.
• Provide technical review of existing and new laws and policies to ensure they address TFGBV.
• Facilitate stakeholder consultations on TFGBV engaging government, UN agencies, development partners and civil society organizations.
• Contextualise, adapt and roll out existing TFGBV guidance and training resources and support learning on TFGBV programming areas including survivor‑centred response and take‑down of online content.
• Facilitate Training of Trainers (ToT) on online harm and digital security to strengthen sustainable national capacity.
• Support the TFGBV Response Hub through strengthening TFGBV expertise in the region.
• Operationalise a survivor‑centred rapid‑response system for TFGBV.

Duration and working schedule

Expected deliverables

• At least three tools, standard operating procedures and guidelines to enhance frontline responders’ capacities to manage and integrate TFGBV in standard practices, to provide survivor‑centred TFGBV response services including secure referral pathways, confidential case intake and ethical data collection (up to 7 days).
• A report on at least two knowledge‑sharing webinars to improve continuity of care, organised and facilitated targeting relevant actors (up to 5 days).
• One strategic brief documenting lessons learned and emerging trends in TFGBV programming to inform programme improvement (up to 5 days).
• Provide technical review of at least three existing and new laws and policies to ensure they address TFGBV (up to 5 days).
• At least two culturally appropriate TFGBV prevention knowledge products (up to 2 days).
• A report on at least four stakeholder consultations on TFGBV engaging government, UN agencies, development partners and civil society organisations (up to 5 days).
• TFGBV guidance and training resources contextualised and rolled out in at least two country contexts (up to 10 days).
• A training report with pre‑ and post‑training evaluation, training materials and other details on the ToT conducted targeting 30 nominated participants from local organisations and community networks on online harm and digital security (up to 18 days).
• A narrative report outlining the support provided to the TFGBV Response Hub (up to 3 days).
• Two narrative reports outlining the support provided to operationalise a survivor‑centred rapid‑response system for TFGBV and create awareness on the issue at community level (up to 40 days).

Qualifications and experience

• Master’s degree in public administration, health, social work, political science, gender studies, human rights, AI policy, technology or a related field.
• At least five years of relevant experience including demonstrated experience in GBV/SRHR/TFGBV programming, content development and/or training design.
• Deep understanding of GBV guiding principles, safety by design and survivor‑centred response.
• Practical experience in providing remote/digital support to survivors of online violence, including case triage, safety planning and referral.
• Experience in developing or operationalising digital support services, preferably online helplines, digital response mechanisms or survivor support services.
• Experience conducting desk‑based or mixed‑methods research/situational analysis, preferably on GBV or digital rights topics.
• Demonstrated experience developing context‑specific training materials and participatory exercises, and adapting and delivering training to diverse audiences in culturally and linguistically appropriate ways.
• Experience developing and facilitating workshops and webinars.
• Demonstrated understanding of safety by design, confidentiality, personal data protection and other concerns related to the collection and management of sensitive data.
• Familiarity with the legal and policy contexts related to GBV/TFGBV within the Asia and Pacific Regions is an asset.
• Prior experience working with the UN system is an advantage.
• Experience working with local civil society organisations, women‑led organisations, community networks and frontline actors in humanitarian or conflict‑affected settings.
• Excellent computer skills: Google Workspace Suite or MS Word, Excel, and database software.
• Excellent interpersonal and communication skills.
• Fluency in English (written and spoken) required.

Work environment