Mô tả công việc
Job Summary
Receive sample, check TRF & sample size. Register job no. (VNHL & BOSS no.), follow and update status daily of each order on system. Prepare SO and send SO, PI to client. Check final total fee with subcontractor. Track the order, connect with customers, and notify them of the order's progress in a timely manner. Clarify unclear information of KAM program. Handle and take lead all requirement from client. Handle internal query on order status. Daily/Monthly/ Weekly summary for account handling, Others assignments upon getting request. Check client payment status (contract or in advance) and follow debt. Handle client queries (collect info from related team). Scan and record file.
Responsibilities
Receive sample, check TRF & sample size.
Register job no. (VNHL & BOSS no.) and update status daily.
Prepare SO and send SO, PI to client.
Check final total fee with subcontractor.
Track the order and notify customers of progress.
Clarify unclear information of KAM program.
Lead all requirements from client.
Handle internal queries on order status.
Produce daily/weekly/monthly summaries for account handling.
Check client payment status and follow debt.
Handle client queries and collect info from related team.
Scan and record files.
Qualifications
University level or higher.
Good communication & Office skills.
Good in Chinese.
Benefits
18 days of annual leave plus 1 day of sick leave per month (up to 12 days per year).
Competitive rewards including a 13th-month salary and year-end performance bonus.
Well-being & employee benefits with health and well-being programs.
Continuous learning & development through structured learning programs.
Career mobility within SGS’s global network.