Mô tả công việc
Key Responsibilities
Support Sales & Operation Function
- Handle customer financial transactions, including deposits, withdrawals, transfers, account opening, and other branch services.
- Take responsibility for the accuracy of daily branch balancing activities and ensure all transactions are properly monitored and reconciled.
- Prepare, consolidate, and submit branch reports in a timely and accurate manner.
Customer Relationship
- Proactively identify, manage, and propose effective end-to-end solutions to issues related to service delivery.
- Handle and resolve customer complaints, inquiries, and service‑related issues promptly and professionally.
- Provide a positive and consistent customer experience across all branch interactions.
Process & Compliance
- Take accountability for branch compliance with standard operating procedures and ensure all regulatory requirements are met.
- Ensure all transactions and operational activities are conducted accurately and in accordance with internal policies and regulatory requirements.
- Contribute to operational excellence through effective process management and continuous improvement.
Job Specification
- University Degree in Business/Economics/Banking/Finance/Accounting
- Computer literate
- Attention to detail and strong math aptitude
- Good interpersonal skill – friendly and polite
- Good personal attributes – honest and able to work under pressure in a fast‑paced environment
Company
With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference – for themselves and the bank.
Yêu cầu kinh nghiệm
University degree in business, economics, banking, finance, or accounting. Requires computer literacy, attention to detail, strong math aptitude, interpersonal skills, honesty, and ability to work under pressure.