Mô tả công việc
ABOUT US
Panasonic Sales Vietnam is a division of Panasonic Vietnam Co. Ltd., which directly executes corporate business operations and introduces Panasonic products to Vietnam customers. With a transformation vision to become a wellness solution company, we offer a wide range of products which together provide air, hygiene and health solutions that bring customers passion and comfort for a better life & a better world. Our warmest welcome to passionate and proactive people who are willing to share our wellness solution vision.
JOB RESPONSIBILITIES
- Sales: Manage and grow sales performance for D2C (direct consumer sales) channels on brand.com and Social Commerce (on Meta). Track and analyze daily/weekly/monthly sales performance; propose initiatives to improve revenue. Take lead D2C activities to drive sales, such as livestream, O2O (offline to online events), brand activation, new product launching, livestream sessions, … Support the execution of bundle deals, coupons and segmented offers. Build, update and optimize product content (PDP images, descriptions, specifications, USPs). Merchandising/visibility set up on company website (price/promotion (gift, voucher)/thumbnail/banner, …) followed campaign calendar. Ensure best‑in‑class product presentation and a seamless customer shopping experience. Solve issues of internal and external customers related to account creation, order tracking status, … in company website.
- Marketing campaign & Traffic management: Plan, manage, and execute D2C marketing campaigns to drive qualified traffic to brand.com and convert into sales. Coordinate with internal Marketing teams and external agencies to deploy traffic‑driving channels such as digital media, CRM, social network sites. Align campaign objectives, timing, mechanics, and landing pages with sales and merchandising strategies. Monitor campaign performance metrics (traffic, conversion rate, sales contribution) and propose optimization solutions. Ensure consistent coordination between marketing activities and onsite execution (pricing, stock, product visibility).
- Category management: Monitor inventory levels, pricing, and market trends to propose category and assortment optimization. Coordinate with Product marketing to ensure correct product positioning and brand‑aligned presentation.
- Operation: Monitor orders, payment status, and cancellations/returns of the assigned channel, collaborate with Product Marketing, Customer Service and SCM (Supply Chain) teams to resolve customer and order‑related issues. Review ordering flow and product information to maintain accuracy and consistency. Handle other tasks assigned to enhance overall brand.com performance. Process monthly payment for gateways (Momo, Onepay, …).
JOB REQUIREMENTS
- Bachelor's degree, preferable in Sales / Marketing.
- +4 years of sales experience - preferrable in D2C/e-commerce field.
- Online operation experiences.
- KPI-driven attitude and eagerness to adapt with the dynamic sales environment of online channels.
- Aggressive and fighting spirit.
- Flexible to change under different conditions and possessing high level of integrity.