Mô tả công việc
Position Summary
JOB PURPOSE
This role will be the Business Unit Digital & IT member in Vietnam, leveraging knowledge in several technical or business disciplines to collaborate with peers in deploying highly secure and resilient information technology solutions. This position has a direct reporting line to the Digital & IT Team Leader, partners with functional leads in Vietnam to help set departmental goals and technology targets.
Main Duties
- Lead the planning, implementation, maintenance, and continuous improvement of secure, resilient, and scalable Digital & IT infrastructure services for the MPSD Dong Nai location.
- Manage site infrastructure operations including network connectivity, servers, site IT facilities, access control, backup, monitoring, incident response, and service continuity.
- Ensure infrastructure platforms, systems, and services comply with Parker Corporate Digital & IT standards, cybersecurity requirements, policies, processes, and established service levels.
- Provide technical leadership for infrastructure projects, system upgrades, technology deployments, and service improvement initiatives.
- Support containerized infrastructure environments, including Docker deployment, networking, ingress management, and persistent storage management.
- Work with corporate IT to support and maintain core networking services and technologies, including TCP/IP, DNS, VPNs, load balancing, and related security controls.
- Partner with local functional leaders, regional Digital & IT teams, business users, vendors, and contractors to understand business requirements and deliver effective infrastructure solutions.
- Maintain infrastructure documentation, operational procedures, change records, and compliance evidence to support audit readiness and future maintainability.
- Facilitate user training and awareness on Digital & IT systems, infrastructure services, security practices, and technology adoption.
- Provide guidance, coaching, and support to Digital & IT team members, including development planning, knowledge sharing, and day‑to‑day operational direction.
Key Accountabilities
- Site Digital & IT Facilities
- Site Service & Infrastructure Management
Jobholder Requirements
- University Degree (or international equivalent)
- 6+ Years Experience Digital & IT with managerial or project lead experience
- Ability to maintain professional and strong relationships with business partners, contractors, and stakeholders
- Managerial skills in supervision and coaching, customer service, planning, organization, oral /written communication
- Must have previous experience of having worked in a large multi‑national organization.
- Strong organizational, troubleshooting, analytical and problem‑solving skills.
- Demonstrate Agile methodologies and the application of those processes to everyday work
- Excellent written and verbal communication and collaboration skills
- High level of proficiency in both English & Vietnamese language. French would also be beneficial.
- Containerization & Orchestration: Proven track record with Docker application, including cluster deployment, networking, ingress management, and persistent storage management.
- CI/CD Pipeline Integration is a plus: Expertise building and maintaining robust deployment pipelines using tools like GitHub Actions, Azure DevOps, integrating infrastructure tests, security scans, and zero‑downtime releases.
- Observability & System Resilience: Strong background implementing monitoring, logging, and tracing stacks to enforce SLOs/SLAs, conduct root‑cause analysis, and direct incident response.
- Networking & Security Compliance: Deep knowledge of core networking protocols (TCP/IP, BGP, DNS, VPNs, Load Balancing) combined with security best practices, access control (IAM)
Yêu cầu kinh nghiệm
University degree; 6+ years Digital & IT experience with managerial or project lead experience; Docker, networking, security; English and Vietnamese proficiency; Agile methodologies; strong communication and problem-solving skills.