Mô tả công việc
Prudential’s Purpose
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Role Overview
This job holder will play a crucial role in managing and coordinating all PCA and PVA assignments for Risk and Compliance matters within Distribution. The job holder is also in charge of preparing all reports to external parties, and assisting the R&C Management Senior Manager in PVA and PCA exercises related to Risk and Compliance matters, performing data analytics to identify fraudulent activities, monitoring the Distribution performance trends and other related matters, and other requests from the Line Manager.
Key Responsibilities
- Monitoring monthly management information (MI) reports, tracking quality of sales activities in conjunction with company’s policies, including, but not limited to, customer commitments policy, suitability requirements, sales conducts and practices, including management of TR/RB, sufficient and proper training and licensing, management of customer money, etc.
- Performing data analytics on suspicious activities, including but not limited to fraudulent activities, misconduct, and agents’ attitude, and root‑cause analysis to come up with action plans for identified issues.
- Meeting with representatives of Risk Division [Legal, Compliance, ERM] on the issues noted, the improvements to be done and things to consider by the concerned distribution forces.
- Performing thorough and continuous SQA activities, including field spot‑check/reviews, with related parties, with objectives to ensure determined action plans are practicable, relevant and able to address root causes of identified risks/issues.
- Monitoring the progress of actions (owned directly by the respective sales forces), and updating the same to the SC at its meeting interval.
- Conducting communication, sharing or training to sales forces for purposes of raising awareness on company policies and requirements.
- Supporting Distribution manager in circulating and communicating the critical guidelines and/or policies to agents/sales staff in local offices/banks.
- Performing contract management for PD and supporting PD with matters related to contract and partners.
- Driving process improvement and policy development initiatives that impact the function.
- Gaining and updating job knowledge to remain informed about novelty in the field.
- Other direct requests from Line Manager.
Key Success Factors
- Proven working experience related to Accounting, Auditing, Planning, Analysis or Internal Control.
- Proficient in spreadsheets, databases, MS Office.
- Hands‑on experience with reporting and analysis for the assigned indicators.
- Excellent professional presentation, reporting and communication skills in English and Vietnamese.
- Proven knowledge of operational forecasting and diagnosis, corporate governance, sales performance and information analysis.
- Well informed in current operational and financial subjects, accounting, tax laws, money market and business environments.
- Ability to transfer knowledge, train and work independently.
- BS degree in Accounting, Finance, Economics, Statistics or related fields.
- Detail‑oriented and able to think out‑of‑the‑box.
- Experience in related industries such as banking, insurance, accounting, auditing or consulting is not required but a plus.
Equal Opportunity Statement
Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.