Mô tả công việc
Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back‑office and customer service support for U.S.-based businesses in the consumer goods sector.
As an E‑Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients’ online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e‑commerce platforms and contributing directly to the success of our clients.
Key responsibilities
- Process daily incoming orders and generate shipping labels.
- Maintain accurate inventory levels across all sales platforms.
- Audit product listings to ensure items are live and store operations run smoothly.
- Respond to minor, low‑volume customer messages through text‑based channels.
Core qualifications
- Proven ability to work independently and take full ownership of tasks without close supervision.
- Experience processing e-commerce orders and generating shipping labels.
- Experience maintaining inventory accuracy across one or more sales channels.
- Experience auditing e-commerce product listings to ensure items are live and accurate.
- Availability to work during Eastern Time (EST) business hours.
Preferred qualifications
- Experience responding to customer messages in a text‑based support channel.
Additional benefits
- Opportunity to work on diverse and exciting projects.
- Supportive and collaborative work environment.
- Weekly payments.
- Weekly incentives based on performance.
- Weekends off.