E-commerce Senior Executive

Job description

• Take care of channel TikTok to achieve monthly/quarterly/yearly business target and relevant KPIs.
• Be the brand's representative in negotiations with platform KAM for promotional deals and visibility enhancements.
• Work with E-commerce Enabler teams to manage PSV TikTok store, develop online merchandising, promotion plan and manage digital budget by campaigns/baseline.
• Maintain a comprehensive library of appropriate data: Deals Tracker, Sales Data, Traffic, Conversion Rate, etc.
• Produce campaign mechanics to optimize customer experience and maximize sales potential based on various factors, i.e., analyzing and identifying best‑selling SKUs (price points, models, colors or styles).

• In‑charge of Ecommerce sales projects to develop new categories’ sales in platforms from planning to execution for Panasonic Battery.
• Work with external and internal teams to ensure smooth operation of projects.
• Other tasks assigned by line manager.

• End‑to‑end order processing on the system & follow up/manage delivery for all Small Appliances orders by co‑working with external and internal stakeholders.
• Monitor and manage all platforms’ operation KPIs for Small Appliances, aiming for good performance; alert and solve issues when any metric is on a down trend.
• Manage stock to ensure ATP (available‑to‑purchase) in all Ecom platforms for campaign and baseline days.
• In‑charge of guiding buyers about warranty regulations and solving arising issues.
• Check return requests from buyers and approve/claim platforms to minimize loss costs.
• Finance reconciliation for the assigned platforms.
• Issue VAT invoice upon end‑user's request on a weekly basis.
• Check Not good products and provide solutions on a monthly basis.

Job requirements

• 3 years of sales experience—preferable in e-commerce platforms.
• Aggressive and fighting spirit.
• Bachelor's degree, preferable in Sales / Marketing.
• Good understanding of E-commerce platforms’ seller systems such as Seller Center.
• Fluent English.
• Excellent data analytics skill.
• KPI‑driven attitude and eagerness to adapt with the dynamic sales environment of e‑commerce.