E-learning & Training Operations Specialist (7-month contract)

JOB DESCRIPTION:

Working at Abbott

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

JOB INFORMATION

• Job Title: E-learning & Training Operations Specialist
• Job Function / Department: Commercial Excellence
• Reports to: Commercial Excellence Director/National Training Manager
• Career Level: Professional
• Location: Flemington, 182 Le Dai Hanh, District 11, Ho Chi Minh City
• Company / Affiliate: Abbott Nutrition Vietnam
• Contract: 7-month

MAIN RESPONSIBILITIES

Learning Operations Excellence

• Manage training operation for Trade Training Team (training plans and calendars, arrangement of F2F & virtual training events like regular training, Sales School and other ComEx events, etc.)
• Work with training team to drive training operation excellence via continuous improvement in different aspects of training operation.
• Manage and optimize trade training budget, including budget planning, budget execution, expense settlement, tracking & reporting and budget optimization.
• Manage training reporting/plan and announce to business stakeholder to let them capture the training activity/report dashboard.

Online Learning Excellence

• Operate and manage eLearning platforms (Sum-Total and Nemo) for Trade Team: create monthly eLearning, monthly test and assign to right target participants.
• Work with SFA and IT to enhance and upgrade eLearning platforms to meet changing business needs.
• Collaborate with Trainers to maximize eLearning opportunities by identifying training courses suitable for eLearning.
• Adapt ordinary training contents created by Trainers to eLearning and roll out eLearning programs.
• Work with training team to assess training effectiveness (ordinary training and eLearning) by leveraging data, dashboards and analytics with the support by BI team.
• Manage training data (Product knowledge score, skill score, coaching score, business review score,…) in well structured, fully information and will be the PIC to work with SFE/BI team in data training providing.

Others

• Other project or assignment will be assigned.

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience

• E-learning system management
• Hand‑on experience in managing and organizing big face‑to‑face and virtual events (+ 300 pax)
• Familiar with managing training and department budgets as well as vendor selection and procurement process
• Strong experience in supporting training operation and logistics

CORE Skills Required

• Professional Skill
  • Good time and project management
  • Basic understanding of financial and data analysis
  • Good communication and negotiation
• Behavioral / Leadership Skill
  • Self‑driven team player
  • Strong interpersonal skills
  • Problem solving skills
  • Maintain a can‑do attitude at all times, with learning difficult information and mastering the knowledge needed.
  • Good at following up and deciding on related area
• Language Skill
  • Can communicate in English
• Computer Skill
  • MS Office

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