Mô tả công việc
A Brief Overview
The Technical Training Specialist trains and mentors staff to provide technical knowledge and improve their technical capabilities through preparing, conducting, and evaluating technical training programs. This position is responsible for creating lesson plans, preparing training materials while researching and selecting the best platform to deliver and utilize training materials/ enhance the quality of training program as well as the teaching method. Additionally, this position will provide assistance to the Academic Manager or Manager LD&P by helping with quality assurance tasks and training of other trainers to improve their teaching methodology and projects.
What You Will Do:
Responsibilities
- Assist by providing training or coaching (teaching methodology, etc.) to team members
- Participate in team’s projects or company’s project with the leading role
- Create and prepare training material for the first 2 stage, such as: General Induction and Software Induction (MiTek Software)
- Conduct the General and Software Induction training programs
- Produce training schedules and classroom agenda
- Keep and report data on completed courses, track, and update learner progress during training period
- Observe and evaluate results of training programs, propose the improvement or updating initiatives aligning with the business strategy and construction market trend
- Conduct and evaluate a trainee performance assessment during training period
- Participate in providing content and guidelines for the third stage Practical Induction
- Assist with customer training needs as required
- Offer advice to other trainers, managers, and leadership team on technical knowledge, teaching methods, software instruction
- Research and apply new teaching methodology, technology to continuously enhance technical instructional delivery and presentation skills
- Assist with problem solving as required
- Other reasonable duties as assigned
Qualifications
- Minimum 2 years of working as Technical Trainer
- English level (CEFR) B1+ or equivalent
- Ability to apply learnt knowledge in a new environment
- Good interpersonal skills with good observational and adaptability skills
- Advanced research skills
- Demonstrated customer service insights including the implementation of employee satisfaction charters.