Mô tả công việc
Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Main Scope of Job
Responsible for providing comprehensive administrative and coordination support to the Food & Beverage Department, ensuring efficient daily operations, accurate information flow, proper documentation, and effective coordination between F&B management, outlets, colleagues, and other hotel departments.
The position handles confidential administrative matters, staff records, attendance, reports, meetings, correspondence, and general office administration while supporting the F&B leadership team in delivering operational and service excellence.
Key Duties & Responsibilities
- Provide day‑to‑day administrative and coordination support to the F&B Department.
- Manage incoming correspondence, emails, documents, and departmental communication.
- Prepare, compile, distribute, and maintain F&B reports, records, forms, and documents.
- Coordinate meetings, prepare agendas where required, and record meeting minutes.
- Maintain an organized and up‑to‑date filing system and departmental database.
- Coordinate and follow up on pending actions and ensure relevant information is communicated to concerned parties.
- Prepare documents and information required by the EAM F&B / F&B Manager.
- Maintain F&B staff attendance records and support leave administration.
- Maintain and update F&B notice boards and internal communication materials.
- Coordinate office supplies and stationery requirements for the F&B Department.
- Support the coordination of staff training, performance assessment, development, and promotion processes.
- Maintain confidentiality of employee, operational, and business information.
- Assist with departmental projects, events, and other administrative tasks as assigned.
- Coordinate with People & Culture, Finance, Purchasing, and other departments on F&B administrative matters.
- Ensure all administrative activities are completed accurately, efficiently, and within agreed deadlines.
- Perform other duties and responsibilities assigned by the EAM F&B / F&B Manager.
Qualifications
- Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum 1–2 years of administrative or coordination experience, preferably in a 4/5‑star hotel, luxury resort, or hospitality environment.
- Previous F&B administrative experience is an advantage.
- Good command of written and spoken English.
- Proficient in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint.
- Strong organizational, communication, coordination, and time‑management skills.
- High level of confidentiality, attention to detail, and accuracy.
- Ability to work independently and effectively in a fast‑paced resort environment.
Additional Information
Your team and working environment:
In 1‑2 sentences, introduce the team, property or office environment in a way that reflects the culture.
Note: Customization may be included for any specific local or legislative requirements, such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Job‑Category: Food & Beverage
- Job Type: Permanent
- Job Schedule: Full‑Time