Field Sales Express

Business Development & Sales Target Achievement

• Proactively identify and acquire new customers while maintaining and expanding business relationships with existing clients.
• Ensure the achievement of assigned sales targets, shipment volumes, and revenue objectives.

Customer Relationship Management

• Build and maintain strong, long-term relationships with customers.
• Conduct regular customer meetings and discussions to understand their needs and increase their utilization of the company's services.
• Address customer inquiries and provide consultation on suitable solutions based on their specific requirements.

Business Opportunity Identification & Development

• Proactively approach potential customers and expand market coverage.
• Analyze customer needs to recommend appropriate and effective logistics solutions.

Sales & Marketing Support

• Keep customers informed about promotional programs, special offers, and newly introduced services.
• Adhere to the company's pricing policies and collaborate with relevant teams to support marketing activities when required.

Customer Account & Sales Opportunity Management

• Monitor and manage customer relationship activities to ensure timely and effective customer support.
• Coordinate with relevant departments to enhance service quality and improve the overall customer experience.

Other Responsibilities

• Perform other duties as assigned by management.

Requirements

• At least 2 years of experience in express delivery, freight forwarding, or logistics, with preference given to candidates who have previously managed express delivery services.
• Advanced proficiency in Microsoft Excel, including Pivot Tables and Macros. Familiarity with pricing systems or Configure, Price, Quote (CPQ) platforms is an advantage.
• Strong understanding of air freight (AFR) cost structures, applicable surcharges, and profit margin mechanisms.
• Ability to lead teams, provide training, and effectively develop team members.
• Process-oriented mindset, strong attention to detail, and good document management and record-keeping skills.
• Strong analytical thinking, problem assessment capabilities, and the ability to develop appropriate solutions based on customer requirements.
• Clear and effective communication skills, with the ability to collaborate efficiently across multiple departments.
• Proactive, highly responsible, and committed to maintaining high standards of work quality.
• Ability to adapt and perform effectively in a dynamic, high-pressure working environment.

Benefits

• Competitive salary with performance-based and project-based bonuses.
• Full salary during the two-month probation period.
• Full participation in social insurance, health insurance, and unemployment insurance, together with paid leave in accordance with regulations.
• Insurance contributions based on 85% of the official salary.
• 12 days of annual leave, with one additional day granted for every five years of service.
• Professional training and development opportunities, with support from colleagues across the Group.
• Exposure to international and cross-border business activities.
• Dynamic and creative working environment with opportunities to work with new technologies.