Global Key Account Manager

The Impact You'll Make

What You’ll Be Doing

• Develop and drive the global strategy for the key account, aligning regional and global teams to achieve revenue, margin, and growth targets.
• Develop and execute a comprehensive global key account plan, integrating market intelligence, technology trends, and regulatory requirements to maximize market share and profitability.
• Drive high impact business development dialogues to assess pipeline progress, address critical challenges, and ensure alignment with long‑term growth objectives.
• Lead and coordinate efforts across regional sales teams, product management, engineering, supply chain, and finance to ensure effective resource allocation and project execution.
• Negotiate, renew, and govern global framework agreements with the customer, ensuring mutually beneficial commercial terms, compliance, and risk mitigation.
• Develop, strengthen, and maintain relationships with key customer decision makers through organized technology, project and business reviews.
• Shape long‑ and short‑term product roadmaps in collaboration with OEM partners, anticipating regulatory and technology shifts to maintain market leadership; monitor and optimize key business parameters such as cash flow, inventory, and forecasting accuracy using appropriate tools and methodologies.
• Continuously analyze market trends, competitor activity, and emerging risks to identify opportunities for growth and ensure business resilience.
• 35‑40% domestic and international travel (Europe/Asia).

What We're Looking For

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Business.
• 5 years experience in global B2B sales or customer service involving HVAC&R components, P&L main drivers, and key financial metrics.
• 2 years experience engaging with Daikin Procurement and Engineering teams, including senior‑level decision‑makers.
• 2 years experience developing and negotiating business with Japanese customers including coordination across technical, commercial, and leadership stakeholders.
• 2 years experience negotiating global contracts, developing strategic account plans, and managing global projects, support staff, or programs.

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work‑life balance. Your well‑being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.