Mô tả công việc
Job Description
OUR PURPOSE AND CULTURE
At New World Phu Quoc Resort, we create memorable experiences through warm hospitality, genuine care, and a strong sense of place.
As part of Rosewood Hotel Group, we believe our associates are our greatest asset. We foster a culture of respect, teamwork, excellence, and continuous learning, empowering our people to deliver exceptional service every day.
THE TEAM
The Security & Transportation team plays an important role in ensuring the safe and efficient movement of guests, associates, visitors, and materials throughout the resort. The team is committed to providing reliable transportation services while maintaining the highest standards of safety, professionalism, and hospitality.
YOUR ROLE
As a Driver, you will provide safe, timely, and professional transportation services for guests, associates, and company-related operations. You will maintain assigned vehicles in excellent condition and ensure compliance with all traffic regulations, company policies, and safety standards.
HOW YOU'LL MAKE THE PLACE
- Safely transport guests, associates, visitors, and management as assigned.
- Provide a warm welcome and professional service to guests during transportation.
- Assist guests with luggage and transportation‑related inquiries when required.
- Ensure vehicles are clean, well‑maintained, and ready for operation at all times.
- Conduct daily vehicle inspections and report any maintenance issues immediately.
- Maintain vehicle logbooks, fuel records, and transportation schedules accurately.
- Follow all traffic laws, safety regulations, and company policies.
- Support airport transfers, guest transportation, and internal resort transportation services.
- Assist with deliveries, document transfers, and operational transportation needs when required.
- Respond professionally and appropriately during emergencies or unexpected situations.
- Maintain high standards of personal grooming and professional conduct.
- Support other departments when operationally required.
COULD THIS BE YOU?
Qualifications
- High school diploma or equivalent.
- Valid driving license – D category.
- Minimum 1‑2 years of professional driving experience preferred.
- Good knowledge of local roads, traffic regulations, and transportation safety practices.
- Basic English communication skills preferred.
- Clean driving record.
Personal Attributes
- Responsible and safety‑conscious.
- Customer‑focused and service‑oriented.
- Reliable and punctual.
- Professional appearance and conduct.
- Good communication and interpersonal skills.
- Able to remain calm under pressure.
OUR BENEFITS
- Competitive salary and monthly service charge.
- Sun Group Employee Benefits Program.
- Rosewood Complimentary Room Night Benefit.
- Associate accommodation and transportation support where applicable.
- Associate dining facilities.
- Uniform and laundry services.
- Learning and development opportunities.
- Career growth within Rosewood Hotel Group.
- Associate recognition and engagement programs.
- Healthcare and insurance benefits in accordance with company policy.
Yêu cầu kinh nghiệm
High school diploma or equivalent; valid D-category driving license; clean driving record; 1-2 years professional driving experience preferred; basic English communication skills preferred; knowledge of local roads and safety practices.