Head of Engineering- Digital

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Maximum Term/Fixed Term (Fixed Term)

• Deliver ongoing operations of IT Digital roadmaps, support strategy definition, and lead and motivate a dynamic, multidisciplinary team.
• Participate in the architectural design of digital services, modernisation initiatives, and decision‑making with stakeholders in the corporate office in Australia.
• Maintain and operate highly skilled teams and act as a technical team leader for individuals in Vietnam and, if required, Australia in the future.
• Maintain sustainable systems and platforms by managing technology and risks in accordance with NAB standards and relevant regulatory requirements.

MAIN RESPONSIBILITIES

• Provide technical leadership for the Digital Sub‑Domain and be accountable for the on‑time delivery of Sprint/SDLC epics and features.
• Lead, coach, and mentor technology resources to uplift their skills and knowledge, enabling them to perform their roles effectively and build a high‑performing team.
• Drive technical delivery with a focus on improving the speed, cost, and quality of outcomes, ensuring squads are aligned on objectives and outcomes.
• Support and drive lean portfolio management across the Digital domains by linking business roadmaps with software and platform delivery.
• Manage cross‑functional, agile teams across business units to achieve planned targets.
• Be accountable for removing technical or delivery impediments that cannot be resolved at the squad level.
• Manage financials to ensure the achievement of plans and drive CI/CD.
• Develop market‑leading capability through the strategic deployment of departmental resources, resulting in optimal resource allocation and successful Digital product development.
• Contribute as a NICV expert and to NAB corporate IT leadership by building innovation in AI, Cloud expertise, and other relevant areas.
• Advise and/or be responsible to stakeholders regarding the development, testing, deployment, and operation of NAB Digital services from NICV, Vietnam Innovation Center Vietnam.
• Perform other tasks as assigned by your People Leader and/or an authorised representative of NAB Vietnam from time to time.

YOUR SKILLS & EXPERIENCE

• Experience in Digital delivery within large, complex organisations operating in global services and workforce management, preferably within banking or financial services.
• A high level of practical expertise, combined with significant business depth and strategic vision, to effectively assess the potential value that can be delivered by IT systems.
• Experience managing and delivering multi‑business‑unit initiatives and large, complex programs involving multiple streams, regions, and vendors.
• Experience building, leading, and managing teams of more than 50 world‑class engineers in a highly complex environment.
• Ability to navigate a large, complex organisation and build relationships with senior stakeholders through both informal and formal networks.
• Ability to lead a team that thinks and executes like a fintech while operating within the balance sheet and risk appetite of one of Australia’s largest banks.
• Excellent written and verbal communication skills.
• Ability to work effectively under stressful situations when required, with strong personal resilience.
• Strong planning, prioritisation, and organisational skills.
• Critical thinking and the ability to identify risks and areas of gaps and seek assistance when required.
• Strong stakeholder management skills, with a high level of influence among peers and stakeholders.
• Knowledge of financial management, planning, and forecasting techniques.
• Experience in capacity management, resource allocation, and technical team leadership.
• Ability to track, measure, and continuously improve team performance.

EXPERIENCE

• Minimum of 10+ years of experience working in financial services technology, ideally within a Tier 1 bank.
• Minimum of five years of experience in both technology change and operations, including triage management.
• Minimum of five years of experience managing technology teams of more than 30 employees.
• Technical experience in development, design, architecture, and/or consulting.

KEY STAKEHOLDERS

• Technology Executives in Australia, India, and Vietnam.
• Risk Management Executives, including CISO groups.
• General Director, NICV.

KEY PERFORMANCE INDICATORS

• Management and delivery of Digital Technology according to agreed plans and budgets.
• Implementation of security, risk, and compliance standards within the assigned scope.
• Achievement of agreed SLA targets.