Head of Technical Department

ACG_3842_JOB

KEY RESPONSIBILITIES

1. Technical Responsibilities

• Review technical designs to ensure operational suitability and efficiency.
• Coordinate the resolution of technical issues arising during project construction.
• Assess and advise management on technical matters affecting project quality, schedule, and investment efficiency.

2. Technical Standards Development & Control

• Develop technical standards, requirements, and evaluation criteria for different asset types.
• Ensure technical system designs meet operational standards and project requirements.

3. Technical Advisory & Planning

• Develop and review maintenance plans for technical systems.
• Review technical tools, spare parts, and equipment requirements for projects preparing for operation.
• Review renovation plans and develop initiatives to reduce costs and improve technical system efficiency.

4. Technical Operations Management

• Manage and inspect technical operations at operating properties to ensure equipment and systems function properly.
• Develop preventive maintenance schedules for major M&E systems and equipment, including air‑conditioning systems, boilers, generators, elevators, electrical and water systems.

5. Human Resources Management & Development

• Manage workforce planning, recruitment, training, and team development within the Technical function.
• Evaluate employee performance and recommend appointments, transfers, rewards, or disciplinary actions as appropriate.
• Develop technical training and succession plans while maintaining a professional and disciplined working environment.

6. Pre-Opening Activities

• Manage technical pre‑opening activities for properties preparing to commence operations.
• Develop and review project operating budgets and related costs.
• Coordinate and guide the technical handover process between project management teams and operating teams.

7. Cross‑Functional Coordination

• Coordinate with other department heads on maintenance and operational matters.
• Work with architects, M&E consultants, and relevant authorities on project approvals, implementation, and licensing requirements.

8. Other Responsibilities

• Perform other duties assigned in accordance with the position’s responsibilities.

Requirements

1. Education

• Bachelor’s degree or higher in M&E Engineering, HVAC, Electrical & Electronics Engineering, Construction, Building Management, or a related field.
• Relevant professional certifications in M&E, Energy Management, Hotel Engineering, Sustainability, Project Management, or HSE are preferred.

2. Experience

• Minimum 8 years of experience in hotels or resorts, including at least 5 years as Head of Technical/Engineering Department at 4–5 star hotels or resorts.

3. Professional Expertise

• Strong knowledge of technical and asset management, M&E systems, energy efficiency, and sustainable operations.
• Experience in reviewing technical designs, preparing pre‑opening budgets, and managing handover and trial‑run activities.
• Strong knowledge of preventive maintenance, SOP development, and core technical systems including HVAC, fire protection, electrical, water supply and drainage, and elevators.
• Experience in managing OPEX, CAPEX, energy costs, spare parts, technical compliance, safety, and environmental requirements.

4. Leadership & Management

• Strong systematic and analytical thinking with the ability to identify root causes, manage risks, and make effective decisions.
• Ability to set objectives, manage budgets and resources, and oversee implementation across multiple projects or properties.
• Strong people management capabilities, including team development, coaching, performance management, and succession planning.
• Ability to coordinate effectively with management, internal teams, operating units, and external stakeholders.

5. Key Skills

• Strong change management, problem‑solving, coordination, and decision‑making skills.
• Results‑oriented, adaptable, and proactive in applying technology to improve technical operations.
• Fluent English across all four skills.