Mô tả công việc
Purpose of Role
To provide day‑to‑day administrative support in the implementation of human resource policies, procedures, and ensure smooth HR operations in ISP Schools.
ISP Principles
- Begin with our children and students. Our children and students are at the heart of what we do. Well‑being and safety are essential for learners and learning.
- Treat everyone with care and respect. We look after one another, embrace similarities and differences, and promote the well‑being of self and others.
- Operate effectively. We focus relentlessly on the things that are most important and will make the most difference.
- Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
Key Responsibilities
- Recruitment
- Perform safer recruitment for local and expats.
- Maximize candidate resources for specific posts.
- Suggest value recruitment platforms for job postings.
- Create recruitment notices based on job descriptions and role profiles.
- Manage school’s recruitment platforms and social media.
- Arrange interviews and conduct pre‑onboarding and onboarding.
- Send offer letters to successful candidates and regret letters to unqualified candidates.
- Prepare induction program and conduct onboarding training.
- Expatriate services
- Apply for visa, work permit, residence card.
- Prepare application forms and official correspondence.
- Arrange hotel and accommodation for new expats.
- Coordinate with landlords, agents, and building management for accommodation issues.
- Prepare welcome pack, book transport, and pick‑up at the airport.
- Assist with bank account opening, SIM card registration, health check‑ups, and annual home flight.
- Payroll
- Record timesheets.
- Manage staff leave and overtime.
- Prepare monthly payroll.
- Coordinate with Social Insurance for compulsory insurance.
- Work with Finance/Accounting on PIT.
- HR Administration & Employee Relations
- Record and manage staff profiles.
- Update HR information system.
- Support contract renewals, salary reviews, resignations, disciplinary issues, and end‑of‑contract processes.
- Prepare HR documents for authority visits and audits.
- Provide HR consultation and handle daily staff queries.
- HR Reports
- Produce regular reports to authorities (DOLISA, Labour district, Provincial Police, etc.).
- Other tasks
- Make all HR payments.
- Perform additional tasks assigned by the Regional HR Manager.
Qualifications and Experience
- Degree in Human Resources or related field.
- At least 3 years of experience in a similar role or in international schools.
- Understanding of Vietnamese Labor law and updated regulations.
- Experience in expatriate services (visa, work permit, TRC application, relocation).
- Experience as a recruiter (internal or agency) is highly valued.
- Proficiency with modern recruitment tools and payroll systems.
- Strong communication and coordination skills with Vietnamese and international partners.
- Ability to work under high pressure and manage workload.
- Self‑confident, problem‑solving, accurate, and well‑organized.
- Fluent in English.
Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people. All post holders undergo vetting procedures, including online due diligence, references, and satisfactory criminal background checks covering the previous 10 years.
Commitment to Diversity, Equity, Inclusion, and Belonging
ISP strengthens an inclusive culture by hiring, developing, and retaining high‑performing teammates regardless of gender, ethnicity, sexual orientation, gender expression, age, disability status, neurodivergence, socio‑economic background, or other demographic characteristics. Candidates who share our vision and principles are strongly encouraged to apply.