Mô tả công việc
Your day-to-day
People
- Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Assisting ADFB & DOFB on bar setup across the F&B department
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Drive a great working environment for teams to thrive - linking up departments to create sense of one team
- Promote teamwork and quality service through daily communication and coordination with other departments
- Recommend or initiate any HR-related actions where needed
- To ensure the availability of Food and Beverage products
- To implement a daily, weekly and monthly checklist for all Food and Beverage departments. Ensures proper follow-up to attain maximum quality and efficiency
Financial
- Help create the department’s annual budget and the setting of departmental goals
- Monitor budget and control expenses with a focus on food, beverage, and labour costs….
- To approve all wine purchases and other Food and Beverage items in accordance with InterContinental Hotel Group quality and quantity standards
- To supervise the operation of Ink360 included employees, facilities, sales and costs and to ensure to achieve the maximum departmental profit
- Coordinates with the Finance department to set up Food and Beverage par stocks in terms of operation needs
Responsible Business
- Involved in driving the beverage program of the resort
- Tailor deals, marketing promotions and activities for the venue.
- To supervise and coordinate the price and preparation of menus, beverages and wine lists by taking into consideration such factors as:
- Local requirements + Market needs
- Competition + Trends
- Recipes + Potential costs
- To conduct weekly Food and Beverage meetings relating to, but not limited to, the following:
- Overall Food and Beverage financial results and profitability + Projected business
- Operations results and problems + Changes in procedures
- New management policies + Quality improvement
- Sales improvement
- Productivity improvement
- To attend all other meetings as required by the administrative calendar
- To keep an up-to-date standard recipe file for all Food and Beverage items including:
- Sales history + Sales mix
- Actual costs + Potential costs
- Par stock + Production time
- To keep aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hotel and restaurant field through trade literature and actual visits
- To interact with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community
- To be responsible in keeping the resort safe and secure, to participate in any hotel activity related to safety management.
- Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
- May assist with other duties as assigned by management.
Accountabilities
This is the outlet manager of F&B in a Luxury Resort of 459 rooms including 115 condotel rooms and 5 villas, 09 F&B outlets, 06 convention facilities, 04 swimming pools. Oversees a team of employees of various levels in Ink360 section.
What we need from you?
- Education: Bachelor’s Degree or Diploma in Hotel Management, Food & Beverage, or related field.
- Service years in the field: 4 years related experience, including supervisory experience, or an equivalent combination of education and experience
- Service years in supervisor/manager level:
- Knowledge and skills:Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Having knowledge about food safety and hygiene
- Problem solving, reasoning, motivating, organizational and training abilities
- Good writing skills
- Leadership Skills
- Language: Professional English
- Preferred (if required)