Mô tả công việc
Key Accountabilities
- Maintain Vietnamese customer master data
- Get customer feedback on DHL service, then summarize all details into the internal system
- Prepare reports, analyze the results, then advise departments monthly
- Ensure customer information is aligned between MDM, CW1, and their request
- Take note quickly and correctly of customers' recommendations on calls
Requirements
- COMPULSORY: Student (NOT fresh graduate and still a student for at least 6 months) who can work full-time from Monday to Friday for 6 months; 1-2 off-sessions per week for study is acceptable.
- Good English skills (both speaking & writing)
- Good at MS Office
- Background in Economics, Logistics, and Analytics is preferable
- Good attitude, hard-working, willing to learn
- Ability to quickly negotiate with customers in a short call
Working Location
DHL Global Forwarding (Vietnam) Corporation - Head Office - 8th Floor, eTown5 Building, 364 Cong Hoa Street, Tan Binh Ward, Ho Chi Minh City, Vietnam
#LI-APAC #DHL #DGF #DHLGlobalForwarding #DHLGlobalForwardingVietnam
Yêu cầu kinh nghiệm
Must be a current student for at least 6 months, able to work full-time Monday-Friday for 6 months; good English speaking and writing; MS Office proficiency; background in Economics, Logistics, or Analytics preferred.