Mô tả công việc
Job description
- Provide end‑user support for hardware/software issues.
- Maintain documentation and coordinate trainings.
- Maintain and resolve problems with hardware, software, and network connectivity.
- In charge of helpdesk work and help office users resolve IT related productivity issues.
- Manage IT hardware assets and maintain the inventory information and work with related team on IT assets audit.
- Other tasks assigned from IT Manager/Office Manager.
Requirements
- College or university graduated, major in computer science or IT or equivalent.
- Be familiar with PC management and Windows system configurations.
- Have a good sense of security operation and change management process.
- Have a great teamwork spirit.
- Focus and passion with IT technology.
- Communication in English is essential.
- Data center/server room maintenance experience is a plus.
- Familiar with AD/Window Server services is a plus.
- Familiar with Cloud Infra is a plus.
Work Location
Floor 4, The Artemis, Le Trong Tan street, Thanh Xuan district, Ha Noi
Benefits
- 5-day workweek
- Performance review 2 times/year
- Young & vibrant working environment with great career development opportunities
- Social insurance, medical insurance, unemployment insurance, are based on actual salary
- Yearly performance bonus (up to 2 months’ salary)
- Regular team building events & internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.)
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