Mô tả công việc
ACG_3868_JOB
Our client is a leading mobile marketing agency in Southeast Asia that is looking for a qualified candidate to join their firm:
Responsibilities
- Manage and maintain the office IT infrastructure, including network systems, server room, meeting rooms, printing systems, access control systems, and surveillance systems.
- Provide day‑to‑day desktop support and maintenance for employees, including technical assistance for important meetings, while continuously improving the quality and efficiency of office IT services.
- Manage administrative operations for the representative office, including the workplace environment, employee transportation, business travel arrangements, administrative expenses, and logistical support for meetings and corporate events.
- Perform other duties and responsibilities as assigned by the direct supervisor.
Requirements
Desktop Support & Maintenance
- Strong capability in diagnosing and troubleshooting computer hardware issues, installing and resolving problems related to Windows operating systems, and supporting email applications and other commonly used software.
- Relevant professional certifications in desktop infrastructure, system administration, or server technologies are preferred.
Meeting & Conference Support
- Hands‑on experience with commonly used online meeting and video conferencing platforms.
- Ability to design and coordinate technical solutions for quarterly, annual, or large‑scale meetings held at external venues, covering projection systems, audio systems, lighting systems, and online conferencing solutions.
Network Support
- Good understanding of Wide Area Network infrastructure, including basic router configuration, port configuration, routing table setup, fault diagnosis, troubleshooting, and network optimization.
- Relevant professional certifications in enterprise networking are considered an advantage.
- Strong knowledge of Local Area Network environments, including Layer 3 switch configuration, VLAN segmentation, port configuration, and the use of network monitoring and management software.
- Capable of planning, configuring, and managing LAN infrastructure.
- Good knowledge of wireless network environments, including wireless controller commands, wireless network planning and optimization, and the use of enterprise network monitoring and management tools.
Server Room Infrastructure
- Good understanding of server room infrastructure, including UPS capacity planning, server room layout design, electrical system requirements, ventilation systems, and fire safety management.
- Familiarity with major UPS technologies and commonly used solutions in the industry is preferred.
Servers & Operating Systems
- Hands‑on experience with RAID configuration, server hardware fault diagnosis and troubleshooting, and the installation and administration of Windows, Linux, and virtual machine operating systems.
- Good understanding of commonly used Windows infrastructure services, including DHCP and Domain Controller services.
Printing Systems
- Experience in configuring network printers and document scanning solutions.
- Good understanding of secure printing mechanisms and printer management systems across different equipment providers.
Access Control Systems
- Good knowledge of access control system design standards and technical requirements.
- Understanding of wireless control switch principles and familiarity with commonly used access control solutions and technologies in the industry.
Surveillance Systems
- Strong understanding of CCTV system design standards and installation requirements.
- Ability to calculate surveillance storage capacity and support the planning and implementation of monitoring systems.
- Familiarity with commonly used surveillance technologies and solutions in the industry.
Additional Requirements
- Strong communication and comprehension skills.
- Good proficiency in both Chinese and English for workplace communication.
- Proficiency in commonly used office productivity software.
Benefits
- Standard working hours are Monday to Friday, from 8:30 AM to 6:00 PM.
- Short‑term and long‑term employee recognition and reward programs are provided in accordance with company policy.
- Access to both online and offline professional training programs, including overseas training opportunities.
- Opportunities to participate in online and on‑site international training programs.
- Competitive compensation package with performance‑based incentives.
- Full salary during the two‑month probation period.
- Full participation in statutory insurance programs, including Social Insurance, Health Insurance, and Unemployment Insurance.
- Additional 24/7 accident insurance and healthcare insurance coverage for employees.
- Professional and multinational working environment with opportunities for long‑term career development.
- Regular cultural, sports, employee engagement, health, and wellbeing activities.