Mô tả công việc
Your Role
Support business growth and customer satisfaction by managing the end-to-end customer order and service process, from order receipt and validation through fulfilment, delivery, invoicing and issue resolution. The role serves as the operational link among customers, Sales, manufacturing facilities, warehouses, logistics providers and Finance, ensuring accurate transactions, timely communication and reliable customer service. The position also supports agreed lead‑generation and local marketing activities that contribute to the sales pipeline.
To succeed, you will need:
- Bachelor’s degree in Business Administration, Supply Chain, Logistics, Marketing or a related discipline, or equivalent relevant experience.
- Approximately 2–4 years of relevant experience in customer service, order processing, sales support, logistics coordination or a related B2B environment.
- Good command of spoken Vietnamese and English.
- Working knowledge of ERP, SAP or CRM platforms.
In return, we offer:
- Culture of trust and accountability.
- Lifelong learning and career growth.
- Innovation powered by people.
- Comprehensive compensation and benefits.
- Health and well‑being.
- Job location onsite: Ho Chi Minh Office, Vietnam
Yêu cầu kinh nghiệm
Bachelor's degree in business, supply chain, logistics, marketing or related field; 2-4 years relevant experience in customer service, order processing, sales support, or logistics; ERP, SAP or CRM knowledge; fluent Vietnamese and English.