Mô tả công việc
About the Role
Trusting Social is an AI Fintech pioneer revolutionizing credit access in emerging markets. The role involves owning the full commercial relationship with key POS partners across Vietnam, driving disbursement volume, revenue, and market share.
Responsibilities
- Own volume, revenue, market share, and budget for assigned key accounts.
- Design comprehensive, data‑informed business plans with strategic partners.
- Negotiate trading terms and subvention campaigns; evaluate performance.
- Deploy plans with regional POS teams, ensuring quality and compliance.
- Monitor NPM, loss rate, COA, and product setup across the portfolio.
- Coordinate with Risk, IT, PO, and Customer Service to resolve issues and prevent fraud.
- Identify system integration opportunities to improve productivity.
- Build trust‑based relationships with strategic partner HOs; measure retention and satisfaction.
- Collect partner and customer feedback; handle complaints and close the loop.
- Onboard new accounts with accurate proposals and clear presentations.
- Analyze competitive landscape; synthesize market signals into action plans.
- Identify new segments, partners, and client groups; contribute to product launches and process improvements.
Requirements
- Minimum 2 years in partnership management, key account management, or business development in consumer finance, banking, or POS‑channel sales.
- University degree or above in Business Administration, Finance & Banking, Foreign Trade, or related field.
- Startup or tech‑adjacent background is a strong plus.
- Analytical and logical reasoning skills; proficiency in Microsoft Office.
- Strong English communication skills.
- High adaptability and comfort operating in fast‑paced, ambiguous environments.
Skills & Competencies
- Business Owner: Takes full COA accountability and makes commercial calls.
- Relationship Manager: Tracks partner retention, pipeline growth, and trust.
- Domain Expert: Deep knowledge of consumer finance products, POS channel dynamics, and subvention mechanics.
- AI proficiency: Craft clear prompts, evaluate outputs, and apply AI to improve productivity.
What We Offer
- Competitive compensation package, including 13th‑month salary and performance bonuses.
- Comprehensive health care coverage for you and your dependents.
- Generous leave policies, including annual leave, sick leave, and flexible work hours.
- Convenient central district 1 office location.
- Onsite lunch with multiple options, including vegetarian.
- Grab for work allowance and fully equipped workstations.
- Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday.
- Unlimited free coffee, tea, snacks, and fruit.
- Opportunity to make a social impact by democratizing credit access in emerging markets.