Mô tả công việc
Key Accounts Executive (Supervisor Level- Planning) Kênh Siêu Thị (North Region)
Job Purpose:
Manage planning activities for assigned Modern Off-Trade accounts by developing customer business plans, promotions, forecasts and investment recommendations. Build strong customer partnerships and collaborate with KAM Operations and cross‑functional teams to drive sustainable sales, profitability and category growth.
Key Accountabilities:
- Customer & Commercial Planning
- Develop customer plans based on shopper, category and market insights.
- Prepare inputs for Joint Business Planning and recommend growth initiatives.
- Monitor sales, profitability and commercial KPIs; identify gaps and corrective actions.
- Plan promotions and Digital & Omnichannel initiatives to support profitable growth.
- Key Account Management
- Build strong relationships with assigned customers and lead business reviews.
- Negotiate account‑level commercial activities within approved guidelines.
- Recommend portfolio and commercial solutions that create mutual value.
- Resolve customer issues with relevant stakeholders and escalate risks when needed.
- Cross‑functional Planning & Delivery
- Partner with KAM Operations, Trade Marketing, Marketing, RGM, Supply Chain and Finance to execute customer plans.
- Facilitate planning and performance reviews with clear actions and follow‑up.
- Ensure effective collaboration between Planning and Operations teams.
- Track customer commitments and share key insights and best practices.
- Forecast & Investment Management
- Develop accurate sales forecasts using customer plans and market insights.
- Monitor demand, stock availability and fulfilment performance.
- Track commercial investments and evaluate promotion effectiveness.
- Prepare performance analyses and recommendations for stakeholders.
Requirements:
- Bachelor's degree in Business, Economics, Marketing or related field; MBA is a plus.
- Professional working proficiency in English.
- 5+ years of experience in Modern Trade Sales, Key Account Management, Commercial Planning, Trade Marketing or Category Management, preferably in FMCG.
- Strong experience in customer planning, promotional management, commercial analysis and cross‑functional collaboration.
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Job Segment: Supply Chain, Account Executive, MBA, Supply, Manager, Operations, Sales, Management
Yêu cầu kinh nghiệm
Bachelor's degree in Business, Economics, Marketing or related field; MBA preferred; 5+ years in Modern Trade Sales, Key Account Management, Commercial Planning, Trade Marketing or Category Management; professional English proficiency.