Korean Key Account Expert

ACG_3894_JOB

JOB DESCRIPTION

1. New business development (40%)

• Identify the potential opportunities & approach customers to clarify their needs.
• Identify customers’ issues and consult/suggest appropriate gas supply solutions.
• Prepare technical solutions and commercial proposals for customers.
• Negotiate with customers to secure and execute contracts and supervise contract execution.

2. Manage existing FDI customers (40%)

• Regularly visit existing Korean customers.
• Build strong relationships with customers.
• Discover additional/new demand and find solutions to meet additional demands or enquiries from existing customers.
• Coordinate with relevant stakeholders to handle customer issues and complaints (quality, commercial terms, delivery, etc.).
• Manage, negotiate and renew contracts prior to expiration.
• Survey industrial zones, OEM networks and establish good relationships with Industrial Zone Management Boards and OEM.
• Participate in KORCHAM activities to build network and connect with potential clients.

3. Market intelligence & reports (10%)

• Establish and update the market database within the assigned region (customers, competitors, OEMs, etc.) and submit monthly reports to the Sales Development Manager.
• Submit weekly visit reports on time.
• Update market tracking reports on time.

4. Sales Excellence (10%)

• Perform other support and supervisory tasks as assigned (pricing, customer information, projects, etc.).

Requirements

• Bachelor's or Master's degree.
• Nationality: Korean.
• At least 3 years of experience in B2B sales.
• Languages: English - required; Vietnamese - strongly preferred.
• Work experience in the industrial gas industry is an advantage.
• Experience in multinational and/or industrial manufacturing companies is highly preferred.

• Strong analytical and problem‑solving skills to drive business improvements.
• Customer‑centric mindset with a strong commitment to service excellence and continuous improvement.
• Dynamic, proactive, and results‑oriented, with a strong sense of ownership and accountability.