Manager, Impact Driving

The purpose of this role

Job Description

Responsibilities

• Manage day‑to‑day client communication and follow‑ups for assigned projects, keeping the Account Director informed of key updates and issues.
• Own project delivery from brief to completion, including timelines, priorities, deliverables, resources and budget tracking.
• Translate client briefs and feedback into clear actions, responsibilities and deadlines for internal teams.
• Keep track of project dependencies and identify potential delivery issues early, with clear context and recommended next steps for escalation when needed.
• Coordinate closely with Creative, Strategy, Production and other Dentsu capabilities to ensure smooth and timely delivery.
• Manage and guide junior Account team members, ensuring clear delegation, regular follow‑up and accountability.
• Review team outputs before client delivery to ensure accuracy, quality and alignment with the brief.
• Maintain clear project documentation, including status updates, timelines, cost estimates, budgets and necessary handovers.
• Support scope and budget management by tracking project costs and flagging potential overruns or out‑of‑scope requests early.
• Identify practical ways to improve workflow, team efficiency and quality of delivery.
• Support the Client Director in identifying opportunities to bring relevant Dentsu capabilities and solutions to clients.

Requirements

• Minimum 5 years of account management experience in an integrated advertising agency environment; experience managing complex or fast‑paced regional/global clients is preferred.
• Able to independently manage multiple projects and priorities with limited day‑to‑day supervision.
• Strong project management and organizational skills, with good attention to detail.
• Strong ownership and follow‑through; able to keep work moving without repeated reminders.
• Able to identify project‑level risks early and escalate appropriately.
• Confident in day‑to‑day client communication and expectation management.
• Experience managing or coaching junior Account team members.
• Good understanding of scope, cost estimates, budget tracking and basic commercial management.
• Strong written and verbal communication skills in English and Vietnamese.
• Comfortable working with cross‑functional teams such as Creative, Strategy, Production and Digital.
• Proficient in PowerPoint and Excel.
• Good understanding of current advertising, digital and social trends.

Location

Brand

Time Type

Contract Type