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About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
What this role can offer you
Step into a pivotal role at Remote, where you’ll be contributing to shaping the future of global employment. As a Specialist in our Onboarding Operations team within EOR Operations, you’ll have the unique opportunity to make a meaningful impact by enhancing the onboarding journey for our clients new employees across the globe. You’ll thrive in a collaborative, agile environment where your insights and dedication to excellence will drive real change.
What you bring
- Extensive Operations Experience: strong background in operational roles, with a solid understanding of people operations (experience in employment and legal contracting is key).
- Contract Knowledge: proficiency in handling employment contracts and similar legally binding documents, particularly within the HR or people management space.
- Adaptability: excel in fast‑paced, cross‑functional settings, ideally within startups or high‑growth companies, and are energised by evolving challenges.
- Team‑Oriented Mindset: a true collaborator who values team success and demonstrates a strong sense of ownership. Work well independently and seek support proactively when needed.
- Exceptional Communication Skills: high proficiency in written and spoken English at business level, with a keen eye for detail and clarity in documentation and communication.
- Tech‑Savvy and Adaptable: skilled in using various collaboration tools for effective asynchronous work, with the agility to learn and adjust to new and evolving systems.
- Independent and Collaborative: able to work autonomously and seamlessly within an international, fast‑paced, remote team, balancing multiple priorities. Open to flexible hours to support global needs as required.
- Familiarity with Key Tools: exposure to communication, documentation, and project management platforms like Notion, Slack, Zendesk, and Google Workspace (G‑Suite) or similar.
- Knowledge and Content Management: skilled in organising, maintaining, and updating knowledge and content resources to ensure accessibility and accuracy.
Key Responsibilities
- Lead the Onboarding Journey: manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages.
- End‑to‑End Ownership: take charge of the entire employee onboarding lifecycle, meeting all operational requirements to ensure a smooth and successful experience, while adeptly addressing employee queries throughout the process.
- Cross‑Functional Collaboration: work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for both clients and their employees.
- Continuous Improvement: constantly seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs.
- Data Expertise: manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards.
- Support Compliance Initiatives: contribute to reporting, audits, and data integrity projects to uphold our commitment to operational excellence.
- Drive Automation: identify and champion automation opportunities to streamline onboarding processes, boosting efficiency and scalability.
Practicals
- You’ll report to: Manager, Onboarding Operations
- Team: EOR Operations : Onboarding
- Location: EMEA
- Start date: As soon as possible
Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours (we are async)
- 16 weeks paid parental leave
- Budget towards co‑working spaces, learning and wellness (including gym memberships)
- Mental health support services
- Stock options
- Home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life‑work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.