Mô tả công việc
FP Markets Group of Companies
FP Markets Group of Companies is a well‑established multi‑regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full‑time Onboarding Specialist (Remote) in the APAC region.
Responsibilities
- Assist with the onboarding of clients, which includes reviewing their KYC documents and updating client data.
- Provide essential updates to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company.
- Actively connect with all our New & Existing Client applications and assist the Local Team in receiving outstanding clients’ KYC cases.
- Actively engage with clients who are in the onboarding process and ultimately have these clients’ applications approved.
Candidate Profile
- Computer literacy with excellent working knowledge of Microsoft Office applications.
- High attention to detail and client‑centric.
- Knowledge and experience in FX will be considered advantageous but not essential.
- A team player with excellent communication skills.
- Fluent in verbal and written English (additional languages are highly advantageous).
- Dynamic, self‑motivated, competitive and strong desire to succeed.
- Ability to work well independently as well as in a team and can‑do attitude.
Why us
- Welcoming, young and multicultural team with approachable leadership.
- Ability to contribute to dynamic business at a growth phase.
- High level of autonomy, support of ideas and putting your expertise into the best practices for the company.
- Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders.
- Competitive remuneration, regular salary reviews and performance‑based incentive schemes.
- Vibrant company life: from team activities to global celebrations.
- Fully remote work.
Journey to FP Markets
- Initial Interview with HR (30‑45 minutes).
- Interview with your future manager (45‑60 minutes).