Mô tả công việc
We are an international broker. Our clients fund and withdraw through roughly 60 payment methods across Asia, Africa, LATAM and the Middle East.
Payments Product is a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end: from the technical call with a provider through to stable production. You will also be the first line on every payment incident, and the person who decides whether a new integration is ready to go live.
This is a technical operations role rather than a coordination one.
Responsibilities
- Running the full onboarding cycle for new payment providers: first technical call, credentials and sandbox access, configuration, test design, UAT, production launch and post‑release stabilisation
- Owning first‑line response for payment incidents, including failed and stuck transactions, unconfirmed payments and method‑level anomalies, and driving them to resolution rather than passing them on
- Defining the acceptance standard for new integrations and holding the go or no‑go decision before launch
- Reading provider API documentation and turning it into implementation‑ready specifications for engineering, including edge cases, failure paths and confirmation model behaviour
- Running hands‑on verification: manual checkout testing on mobile and desktop, callback verification through Postman, and SQL queries against transaction data
- Maintaining the catalogue of payment methods and providers: what each supports, which integration types are available, what has been tested and where known failure modes sit
- Building the first capability inventory of all live methods and providers
- Later, producing a 90‑day breakdown of deposit attempts by outcome: completed, declined by the provider, abandoned by the user, abandoned at redirect, and completed but never confirmed back to us
What you'll need
- 4+ years in payments, PSP integrations or fintech platforms, with hands‑on ownership of integrations rather than tracking them, basic knowledge using AI tooling in daily work
- Working knowledge of APIs, webhooks and asynchronous payment status, plus an understanding of confirmation models, callback mechanics, redirect flows and common failure modes
- The ability to read a provider API specification and identify what is missing from it
- Postman or equivalent for API testing, and structured checkout testing across mobile and desktop
- Experience diagnosing a live payment incident from logs and API responses, separating provider‑side causes from platform‑side causes, and explaining the finding to both a provider contact and an engineer
- The ability to turn ambiguous provider documentation and undocumented knowledge into specifications and catalogues that engineering can act on
- Composure during incidents, and clear communication with the team and stakeholders
- English and Russian at working level. Both are in daily use
Will be a significant plus
- Experience with APM and local rails in Asia, Africa or LATAM rather than cards alone
- Experience with bank transfer rails, virtual accounts, QR‑based methods, mobile money etc.
- Background in brokerage, crypto payments, orchestration or another high‑volume payments environment; on the provider side, at a PSP, gateway or payment company
- Active use of AI tooling in daily work
- Ability to work independently and make decisions without constant oversight
- Proactive mindset: willingness to propose improvements, fixes, new approaches
What the first year looks like
- In the first months you take over incident first line, build the method and provider catalogue from documentation, existing knowledge and direct querying, and produce the deposit attempt analysis.
- By mid‑year you have defined the integration acceptance standard and applied it to a live provider onboarding from start to production.
- In the second half the catalogue is current, the gate is running, and incidents reach you for decisions rather than for explanations. As the team grows, a Systems Analyst takes over formal verification while the acceptance gate stays with you.
Recruitment process
- HR interview, covering background, motivation and fit
- Technical interview on payment integration knowledge, tooling and hands‑on experience, including incident diagnosis
- Product and problem‑solving interview, covering integration decisions and prioritisation
- Final interview with senior stakeholders
We offer
- Fixed monthly compensation of [depending on experience]
- Fully remote work within GMT to GMT+4, with no relocation required
- End‑to‑end ownership of a provider from first call to production, and the go or no‑go decision on every integration
- Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
- Corporate AI tooling as part of the working process
Yêu cầu kinh nghiệm
4+ years in payments, PSP integrations or fintech; hands‑on integration ownership; API, webhooks, and payment status knowledge; Postman or equivalent; incident diagnosis; English and Russian at working level; AI tooling use.