Mô tả công việc
What You'll Do
Live Storefront Monitoring: Monitor the live Shopify storefront (resilia.shop) in real time for bugs, broken functionality, and visual regressions during your shift.
Deploy & Release Validation: Test and validate new deploys, theme updates, Liquid template changes, and app integrations before and after they go live. Perform smoke tests after every deploy pushed during your shift.
End-to-End Testing: Run manual and automated regression tests across desktop and mobile. Validate the checkout flow, subscription/sub-disclosure logic, discount codes, and payment processing end-to-end.
Bug Triage & Developer Communication: Document bugs clearly in ClickUp and GitHub Issues with reproduction steps, screenshots/video, and severity ratings. Communicate directly with developers on GitHub via PR code review comments.
Shift Handoffs: Own handoff notes at the start and end of each shift so issues carry over cleanly between coverage windows.
Ecosystem Spot-Checks & Escalation: Spot-check third-party Shopify apps for code conflicts and escalate customer-facing or revenue-impacting issues per our on-call protocol.
Required Skills and Qualifications
Communication: High/native English proficiency (written and spoken) is essential.
Industry Experience: 5+ years of experience in QA/testing, ideally within a fast-paced agency or a 6–7 figure+ DTC/e-commerce brand.
Shopify & Liquid Mastery: Strong working knowledge of Shopify backend organization (Admin, themes, apps, metafields) and proficiency with Liquid to read and understand template logic.
Technical Proficiency: Comfortable working in GitHub (branches, PRs, reviewing diffs, tagging issues) and a solid grasp of HTML, CSS, and JavaScript to identify root causes.
Testing Rigor: Experience with structured manual test case writing, bug triage/severity classification, and cross-browser/cross-device testing (BrowserStack).
Mindset: Ability to work independently during off-hours shifts with minimal supervision and proactive communication habits.
Nice to Have
Experience testing subscription commerce (Recharge, Skio, Loop).
Familiarity with automated testing tools (Playwright, Cypress, Selenium).
Experience with Shopify’s theme editor + Online Store 2.0 sections/blocks.
Background in CRO, Core Web Vitals/speed monitoring, or analytics (GA4/Shopify Analytics).
Working Hours & Culture
Contract Details: Full-time contract role with a standard 30-day trial period prior to permanent confirmation.
Shift Alignment: Reliable execution of your assigned Monday–Friday shift in EST with prompt response times to automated status/uptime alerts.
Developer Escalation: Senior developers review and merge production code. QA caught/documented issues are escalated directly to an on-call developer.