Mô tả công việc
About the role
We are hiring for our first dedicated international quality hire at Grüns. You'll own the quality system for every market outside the US: product release, specifications, complaints and adverse events, incident management, contract manufacturer oversight, stability, and transit qualification. For products sold in the EU, you'll build and run the Quality Management System processes that keep us compliant with EU and local market requirements across the product lifecycle.
Responsibilities
- Release finished products only after verifying specs, COAs, manufacturing docs, deviations, and market‑specific requirements
- Own consumer complaint intake and triage across level 1, 2, and 3
- Build and run traceability, recall/withdrawal, mock recall, complaint, adverse‑event, and food safety incident processes for EU products
- Own supplier and contract manufacturer qualification: Quality Agreements, audits, CAPAs/SCARs, deviations, change controls, investigations, ongoing performance monitoring
- Run BMT testing and oversee microbiological, chemical, allergen, contaminant, nutritional, and stability testing, including OOS/OOT investigations and third‑party labs
- Assess quality and regulatory risk on any formulation, ingredient, supplier, process, spec, packaging, or labeling change before it ships
- Partner with Regulatory Affairs to keep formulations, specs, labels, claims, and packaging compliant by market
- Own quality oversight of international manufacturing, packaging, warehousing, and distribution partners, including 3PLs
- Set and monitor international quality KPIs and keep us audit‑ready
Requirements
- Minimum of 5 years of quality assurance experience in food, beverage, dietary supplement, or consumer health, with meaningful time spent on products sold outside the US
- Hands‑on EU and international quality experience managing quality processes for products sold in the EU and across multiple regulatory jurisdictions
- Working knowledge of EU food and food supplement quality requirements, including GMP, HACCP, traceability, recall, allergen management, specifications, supplier and contract manufacturer controls, analytical testing, stability, change control, product release, and labeling and claims oversight
- Real depth in core quality systems: CAPAs, investigations, root cause analysis, specification creation, document control, and change control
- Qualified, audited, and managed external manufacturers and co‑packers, holding them to account
- Experience owning or contributing materially to a recall, withdrawal, or market action
- Comfortable owning stability protocols and managing third‑party labs
- Ability to work across US, UK/EU, and Asia time zones with a distributed team and external partners
Approach to the role
- Treat documentation as protection, not paperwork
- Catch the small stuff, like a packaging color change, before it turns into a blocked shipment
- Build with scale in mind
- Bring high ownership and don’t need micromanagement to move fast
Compensation & Benefits
- Competitive total compensation package grounded in market data
- Comprehensive benefits package designed to support well‑being, growth, and work‑life balance
- Generous PTO, free Grüns, and other health and well‑being perks
About us
Grüns believes that foundational nutrition should be simple and convenient for everyone. We bring comprehensive and real nutrition through gummies formulated from 60 nutrient‑dense and whole‑food ingredients. We focus on high quality, convenient, and delicious nutrition.
What we care about
- Be the Best: Hold ourselves, teams, and partners to an incredibly high standard
- Own It: Take complete ownership of outcomes, collaborate deeply, and solve problems
- Drive Impact, Urgently: Measure impact, work smart and hard, and use every tool to focus energy where it matters most