Mô tả công việc
Company Description
Are you passionate about quality, continuous improvement, and working closely with suppliers and business teams to create better products for the many people?
We're looking for a Quality Specialist to join our team in Ho Chi Minh City, Vietnam.
Job Description
What you will be doing
The Quality Specialist leads projects and supports business teams in extraordinary situations to ensure products are delivered with the right performance. They train and verify compliance to ways of working according to the purchasing manual and contribute to developing and improving working methods in the engineering/quality field.
- Lead Gate check before first delivery and secure the four‑eyes principle.
- Plan and perform pre‑audits and audits with business teams and suppliers according to IKEA quality GO/NOGO standard and working instruction; based on audit results, enable the business teams and suppliers to perform solid root‑cause analyses, and support implementation of containment and corrective actions.
- Serve as a speaking partner for business teams and suppliers in tackling preventive actions (e.g., Production risk analysis FMEA, One Compliance Assessment OCA, Trainings, Calibration forums).
- Take an active participation in category projects in cooperation with business teams in case of quality deviations or quality improvement projects.
- Lead global/local projects related to quality working methods and improvements within Quality in Supply Assignment.
- Lead the development and implementation of common working methods and tools locally as well as globally within the quality matrix.
- Take an active role in new co‑worker’s introduction within Supply Area regarding quality working methods, instructions, and tools.
- Coach and train business teams and suppliers in the IKEA Quality GO/NOGO standard as well as in utilization of quality tools (5‑why, Root cause analysis, FMEA) in daily work.
- Develop and contribute to better ways of working, processes, frameworks, and tools to share good practices and optimize the utilization of quality competencies in the Supply Area dimension.
Qualifications
- University degree in quality management, chemistry, chemical engineering, or similar.
- Technical background and significant experience in quality/compliance management and handling chemical issues, with a focus on product quality and chemical requirements.
- Proven experience working with suppliers, manufacturers, laboratories, consultancy firms, governmental authorities, and within production environments.
- Ability to deliver results through engaging, leading, and inspiring people.
- Skilled in inspiring and straightforward communication to engage co‑workers, business teams, and partners.
- Knowledge of relevant quality standards, production technologies, and materials.
- Fluent in English and Vietnamese, both spoken and written.
Additional Information
The selection process will take place continuously, so please send in your application in English as soon as possible but no later than 16 October 2026.
Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates. So, don’t delay—please send us your application today.