Restaurant Manager

HiltonĐà NẵngĐăng 31/08/2026
Thương lượngTại văn phòngToàn thời gian

Mô tả công việc

Responsibilities

  • Operational Oversight: Manage daily outlet operations to ensure smooth service and adherence to brand standards.
  • Team Leadership: Supervise, train, and motivate staff to deliver exceptional guest experiences and maintain high performance.
  • Guest Experience Management: Ensure personalized service, handle guest feedback, and resolve issues promptly to enhance satisfaction.
  • Inventory & Cost Control: Monitor stock levels, manage ordering, and control costs to optimize profitability.
  • Sales & Revenue Support: Drive upselling initiatives, monitor sales performance, and support revenue targets.
  • Compliance & Hygiene: Ensure adherence to health, safety, and hygiene regulations across all outlet areas.
  • Coordination & Communication: Collaborate with kitchen, housekeeping, and other departments for seamless service delivery.
  • Food Safety Regulations: Ensuring that all food safety standards are met.

Qualifications

  • Proven experience as an Outlet Manager or similar role in a high-end restaurant or hotel, or 2-3 years as an Assistant Manager.
  • Assistant Manager: The ideal candidate should possess at least 1 year of experience as an Assistant Outlet Manager.
  • High school diploma or equivalent; hospitality training is a plus.
  • Excellent communication, grooming, and interpersonal skills.
  • Fluent in English; additional languages are an advantage.
  • Friendly, professional, and guest-focused.
  • Able to work flexible shifts.

About the Team

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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