Mô tả công việc
About the Role
This role is to work closely with existing clients to maximize business opportunities, as well as explore and acquire new clients. The job holder is accountable for achieving budgeted actual GOP (gross operating profit) results, in line with sales revenue and margin targets as defined by the budget.
Key Responsibilities
- Answering queries, offering advice, and introducing new products and services to customers with a focus on Leisure, Premium Adhoc and MICE projects.
- Ensuring that a high standard of sales service is offered at all times in line with the client and our service‑level agreements.
- Managing existing accounts and business development activities to grow and exceed sales and margin targets.
- Using commercial judgment on pricing and costing to maximize revenue and profit margin.
- Business development responsibilities: account planning, budgeting and forecasting, profiling and segmenting.
- Following up on wins, including confirmation monitoring; cooperation with Sales Operations and collate agent feedback; following up on losses, including regular review with internal departments e.g. quotation hub.
- Attend and participate in regular internal sales meetings, providing recommendation on business strategy for responsible accounts/market.
- Ensure business transactions are in accordance with the company policies.
- Responsible for sales revenue and profit targets.
- Other duties as and when assigned by manager.
Job Requirements
- Be a team player, fast learner, self‑motivated, and passionate about delivering quality customer service to our clients.
- Take ownership of your own area of responsibility.
- Be flexible and solution‑driven, adaptable in uncertain conditions.
- Be revenue‑focused and driven to achieve targets.
- Have excellent selling and influencing skills.
- Have strong communication and presentation skills in English and Vietnamese.
- Have planning and organizational skills.
- Have good negotiation skill.
- Have good knowledge of destinations and tourist attractions in Europe.
- Be computer literate with Microsoft Office applications.
- Hanoi based candidates.
- Diploma or above with at least 3 years’ experience in Sales & Marketing, Business developing in DMC, Travel / Tourism or related industry is an advantage.
- Track record in establishing relationships with clients/travel agents or related authorities.
- Strong communication and presentation skills in English and Vietnamese.
What We Offer
- Opportunity to work in an international environment.
- Diverse & Inclusive culture.
- Learning and training opportunities for growth.
- Dedicated Employee Engagement Activities.
- Competitive compensation package, included Social/Health/Unemployment insurance as per Vietnam law.