Mô tả công việc
Main tasks & key responsibilities:
Supports the customer‑facing organization (Key Account/ Field Sales/ TeleSales and Trade Lane Teams) by:
- Preparing quotations and contracts (incl. rate proposals and proposal writing)
- Supporting the customer contact by preparing customer documents
- Supporting the customer planning and implementation process
- Providing customer information, supporting the identification and qualification of Sales leads
- Analyzing Sales Index
- Preparing business reviews
- Preparing Sales reports e.g., Sales Index reports including revenue development, churn rates, hit rates, pipeline size, etc., by customers
Qualifications:
- Broad understanding of the global forwarding industry and the DHL Global Forwarding business models
- Ability to handle multiple and hanging priorities
- Ability to work effectively, independently, and in a Team environment.
- Excellent verbal and written communication skills
- Excellent basic business skills
- Experience with MS Office, e.g., Outlook; experience with CRM tools preferred
Working Location:
8th Floor, Etown 5 Building, 364 Cong Hoa, Tan Binh Ward, Ho Chi Minh City
#LI-APAC #DHL #DGF #DHLGlobalForwarding #DHLGlobalForwardingVietnam
Yêu cầu kinh nghiệm
Broad understanding of global forwarding industry and DHL business models; ability to handle multiple priorities; work independently and in teams; excellent verbal and written communication; basic business skills; MS Office (Outlook) proficiency; CRM tools preferred.