Mô tả công việc
Job Summary
Our client is a leading technology company who is looking for a qualified candidate to join their firm.
Responsibilities
- Conduct user and business research to understand customer workflows, behaviours, and operational practices.
- Analyze and consolidate collected business information and translate findings into clear, structured business documentation.
- Provide business training and knowledge sharing to project members to ensure a consistent understanding of customer requirements and operational processes.
- Ensure business requirement quality by reviewing test cases, supporting testing activities, and participating in UAT before product delivery.
- Deliver product and business process training to Sales and Consulting teams and provide ongoing support on product‑related business matters.
- Research and benchmark competing software solutions and recommend enhancements to improve the company’s products and platform capabilities.
Requirements
- Bachelor’s degree or higher in Information Systems, Business Administration, Economics, or another relevant discipline.
- At least 2 years of Business Analyst experience for Junior/Middle‑level candidates and at least 4 years for Senior‑level candidates. Experience with enterprise software, ERP systems, or platform‑based products is highly preferred.
- Good understanding of enterprise management and common business functions, including user management, employee management, organizational structures, accounts, and access permissions.
- Strong systems thinking with the ability to analyze and standardize business processes and clearly define boundaries between the core platform and individual applications.
- Ability to coordinate across multiple product teams, align proposed solutions, and guide applications in integrating with shared platform mechanisms.
- Strong capabilities in requirements gathering, analysis, documentation, process modelling, training, and presentation.
- Excellent communication skills with the ability to quickly understand issues and work proactively, carefully, and responsibly.
- Strong self‑learning capability and willingness to continuously develop professional knowledge.
Benefits
- Competitive compensation with salary reviews conducted twice a year and annual performance‑based bonuses.
- Comprehensive employee benefits, including statutory leave, maternity and sick leave, annual health checks, company trips, free lunch, and birthday gifts.
- Clear career development pathways toward either management or specialist tracks, supported by professional and soft‑skills training.
- Modern and professional working environment with well‑equipped facilities and recreational spaces.
- Regular team‑building, cultural, sports, and internal community activities that encourage collaboration and employee engagement.