Mô tả công việc
Overview
Our client is a leading technology company who is looking for a qualified candidate to join their firm.
Responsibilities
- Work directly with customers to gather, clarify, and understand business requirements.
- Analyze business needs and prepare clear, structured business requirement specifications and related documentation.
- Communicate and explain business requirements to developers, ensuring the development team fully understands customer expectations and intended workflows.
- Participate in software acceptance testing to verify that the delivered product fully and accurately meets customer requirements.
- Research and analyze competing software products and recommend improvements to enhance the company’s electronic contract and e-signature solution.
- The position will focus on an electronic contract and digital signing SaaS product designed for business customers.
Requirements
Must Have
- Bachelor’s degree or higher in Business Administration, Economics, or another relevant discipline.
- At least 3 years of experience as a Business Analyst, with hands‑on involvement in customer research, requirements analysis, business documentation, and collaboration with development and testing teams.
- Strong customer research and analytical capabilities, with the ability to quickly identify key issues and synthesize information effectively.
- Proven ability to prepare business documentation, translate business needs into clear functional requirements, and provide training or guidance to relevant stakeholders.
Nice to Have
- Experience working with SaaS products, enterprise software, or platforms serving multiple organizations is highly preferred.
- Experience with digital signature or electronic signing products is considered a strong advantage.
- Good time‑management skills and the ability to communicate and coordinate effectively across multiple stakeholders.
Benefits
- Competitive salary with performance bonuses of approximately 2.5–3 months’ salary and additional employee recognition awards.
- Clear career progression with professional training in Business Analysis, Product thinking, and leadership development.
- Opportunity to contribute directly to product roadmaps, core feature development, and advanced AI‑driven projects.
- Comprehensive healthcare benefits, team‑building activities, and employee engagement programs.
- Modern working equipment and access to professional technology and AI tools to support productivity and innovation.