Mô tả công việc
Description & Requirements
The Senior Billing Analyst will provide billing services to the offices of Baker McKenzie, including invoice preparation, in accordance with Firm billing policies, guidelines and standard processes. The role provides input to process improvements through the analysis of trends and identification inconsistencies and inefficiencies.
Main responsibilities:
- Independently manage high-value billing accounts with accuracy and accountability.
- Review pending and aged WIP/draft bills and proactively follow up with stakeholders to ensure timely resolution.
- Handle remaining legacy billing accounts with minimal supervision. Review ancillary and non-standard billing requests, recommending improvements aligned with standard end-to-end processes. Push back on non-standard practices when necessary.
- Conduct peer quality reviews, including 100% review of outputs from new joiners to ensure accuracy and adherence to standards.
- Provide constructive feedback to less experienced staff, highlighting areas for improvement and sharing insights with supervisors or specialists.
- Participate in user acceptance testing (UAT) for new system enhancements, tools, and processes, and provide feedback to supervisors.
- Generate and interpret basic billing reports to support operational needs.
- Engage directly with stakeholders to address billing-related concerns and ensure alignment.
- Proactively identify and recommend process improvements based on past precedents and current challenges.
- Resolve moderately complex issues, including those that may fall outside of standard procedures.
- Provide training and informal coaching to new hires and other team members as needed.
- Perform other related duties and special projects as assigned.
Skills and experience:
- Bachelor's Degree in business administration, commerce, finance, liberal arts, or related courses
- Prior experience in a billing role
- General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements
- Knowledge and experience of financial systems (SAP preferred but not required)
- Good working knowledge of MS Office applications (e.g. Excel, Word, Outlook)
- Keen attention to details and effective organizational skills
- Excellent English communication skills (verbal and written)
- Have confidence to elevate and ask questions, especially when being asked to deviate from standard processes.
- Ability to prioritize and handle multiple tasks to meet deadlines
- Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
- Strong problem solving and analytical skills
- Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative
Reports to: Billing Manager, Billing Supervisor
Direct reports: N/A
Key relationships: Billing teams across the Firm, Service Center teams, Functional Managers, Quote-to-Cash (Q2C) Global Process Owner, Firm leadership
About us
ABOUT QUISUMBING TORRES
For 60 years, top Philippine and multinational companies have put their trust in Quisumbing Torres’ global expertise housing a seasoned legal team of more than 60 lawyers focused across different practice areas, industry sectors, and client solutions as a member firm of Baker & McKenzie International. Quisumbing Torres delivers holistic solutions to interconnected challenges. We work collaboratively with our clients, providing the appropriate perspective to inform decision‑making while managing risk and gaining access to untapped business opportunities. Our client base includes many leading local conglomerates, top multinational and domestic companies seeking to realize growth in the Philippines and beyond. Consistently recognized as a leading firm, we have developed a track record advising on some of the most significant and award‑winning transactions in the country. We continue to provide valuable local insight and foresight on corporate and commercial transactions to leading domestic companies and foreign multinationals on various matters in relation to doing business in the Philippines. As international interest continues to set its sights in the Philippines, Quisumbing Torres’ global capability and network with deep local market knowledge make us the clear first choice for clients in the country and beyond. To learn more about us, visit
www.quisumbingtorres.com
.Yêu cầu kinh nghiệm
Bachelor's degree in business, commerce, finance, or related; prior billing experience; understanding of accounting/finance principles; knowledge of financial systems (SAP preferred); MS Office proficiency; excellent English communication.